Recall 14V286000: 2011–2013 Ford Explorer

Report received

May 29, 2014

Manufacturer

Ford Motor Company

Potentially affected

179,027vehicles

Model years

2011–2013

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Possible consequence

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Remedy

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2011 Ford Explorer1,197 complaints
• 2012 Ford Explorer830 complaints
• 2013 Ford Explorer2,237 complaints