Recall 14V355000: 2006–2014 Chevrolet Impala and 5 other models
- Report received
- Jun 23, 2014
- Manufacturer
- General Motors LLC
- Potentially affected
- 3,141,731vehicles
- Model years
- 2000–2014
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Possible consequence
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2005 Buick Lacrosse315 complaints
- 2006 Buick Lacrosse299 complaints
- 2007 Buick Lacrosse250 complaints
- 2008 Buick Lacrosse250 complaints
- 2009 Buick Lacrosse106 complaints
- 2006 Buick Lucerne330 complaints
- 2007 Buick Lucerne164 complaints
- 2008 Buick Lucerne218 complaints
- 2009 Buick Lucerne128 complaints
- 2010 Buick Lucerne54 complaints
- 2011 Buick Lucerne49 complaints
- 2000 Cadillac Deville225 complaints
- 2001 Cadillac Deville175 complaints
- 2002 Cadillac Deville176 complaints
- 2003 Cadillac Deville145 complaints
- 2004 Cadillac Deville167 complaints
- 2005 Cadillac Deville95 complaints
- 2006 Cadillac DTS255 complaints
- 2007 Cadillac DTS97 complaints
- 2008 Cadillac DTS86 complaints
- 2009 Cadillac DTS35 complaints
- 2010 Cadillac DTS22 complaints
- 2011 Cadillac DTS16 complaints
- 2006 Chevrolet Impala524 complaints
- 2007 Chevrolet Impala627 complaints
- 2008 Chevrolet Impala810 complaints
- 2009 Chevrolet Impala824 complaints
- 2010 Chevrolet Impala442 complaints
- 2011 Chevrolet Impala505 complaints
- 2012 Chevrolet Impala258 complaints
- 2013 Chevrolet Impala272 complaints
- 2014 Chevrolet Impala637 complaints
- 2006 Chevrolet Monte Carlo113 complaints
- 2007 Chevrolet Monte Carlo42 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.