Recall 14V373000: 2008–2010 Dodge Grand Caravan and 2 other models
- Report received
- Jun 26, 2014
- Manufacturer
- Chrysler Group LLC
- Potentially affected
- 722,705vehicles
- Model years
- 2008–2010
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Possible consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2008 Chrysler Town And Country1,939 complaints
- 2009 Chrysler Town And Country707 complaints
- 2010 Chrysler Town And Country1,556 complaints
- 2008 Dodge Grand Caravan1,293 complaints
- 2009 Dodge Grand Caravan544 complaints
- 2010 Dodge Grand Caravan870 complaints
- 2009 Dodge Journey1,433 complaints
- 2010 Dodge Journey988 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.