Recall 14V704000: 2005–2011 Lincoln Town CAR and 2 other models
- Report received
- Nov 5, 2014
- Manufacturer
- Ford Motor Company
- Potentially affected
- 36,888vehicles
- Model years
- 2005–2011
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Possible consequence
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2005 Ford Crown Victoria193 complaints
- 2006 Ford Crown Victoria53 complaints
- 2007 Ford Crown Victoria50 complaints
- 2008 Ford Crown Victoria50 complaints
- 2009 Ford Crown Victoria44 complaints
- 2010 Ford Crown Victoria12 complaints
- 2011 Ford Crown Victoria23 complaints
- 2005 Lincoln Town CAR119 complaints
- 2006 Lincoln Town CAR143 complaints
- 2007 Lincoln Town CAR84 complaints
- 2008 Lincoln Town CAR20 complaints
- 2009 Lincoln Town CAR5 complaints
- 2010 Lincoln Town CAR13 complaints
- 2011 Lincoln Town CAR6 complaints
- 2005 Mercury Grand Marquis488 complaints
- 2006 Mercury Grand Marquis143 complaints
- 2007 Mercury Grand Marquis96 complaints
- 2008 Mercury Grand Marquis80 complaints
- 2009 Mercury Grand Marquis26 complaints
- 2010 Mercury Grand Marquis25 complaints
- 2011 Mercury Grand Marquis9 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.