Recall 15V171000: 2011–2013 Ford Explorer

Report received

Mar 24, 2015

Manufacturer

Ford Motor Company

Potentially affected

194,484vehicles

Model years

2011–2013

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Possible consequence

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2011 Ford Explorer1,197 complaints
• 2012 Ford Explorer830 complaints
• 2013 Ford Explorer2,237 complaints