Recall 16V248000: 2011–2012 Ford F-150 and 3 other models
- Report received
- Apr 27, 2016
- Manufacturer
- Ford Motor Company
- Potentially affected
- 153,581vehicles
- Model years
- 2011–2012
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
Possible consequence
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Ford Expedition118 complaints
- 2011 Ford F-1502,193 complaints
- 2012 Ford F-1501,784 complaints
- 2012 Ford Mustang469 complaints
- 2012 Lincoln Navigator12 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.