Recall 17V640000: 2011–2012 Jeep Liberty and 2 other models
- Report received
- Oct 10, 2017
- Manufacturer
- Chrysler (FCA US LLC)
- Potentially affected
- 363,930vehicles
- Model years
- 2011–2013
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Possible consequence
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Chrysler 200638 complaints
- 2013 Chrysler 200628 complaints
- 2012 Dodge Avenger554 complaints
- 2013 Dodge Avenger548 complaints
- 2011 Jeep Liberty181 complaints
- 2012 Jeep Liberty385 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.