Recall 18V471000: 2013–2016 Ford Fusion and 1 other model
- Report received
- Jul 16, 2018
- Manufacturer
- Ford Motor Company
- Potentially affected
- 504,182vehicles
- Model years
- 2013–2016
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Possible consequence
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Ford Escape2,753 complaints
- 2014 Ford Escape2,089 complaints
- 2013 Ford Fusion1,792 complaints
- 2014 Ford Fusion1,333 complaints
- 2015 Ford Fusion997 complaints
- 2016 Ford Fusion1,650 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.