Recall 19V587000: 2020 Mercedes-Benz GLE 350 and 2 other models

Report received

Aug 12, 2019

Manufacturer

Mercedes-Benz USA, LLC.

Potentially affected

18,392vehicles

Model years

2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Possible consequence

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Remedy

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2020 Mercedes-Benz GLE 35091 complaints
• 2020 Mercedes-Benz GLE 45026 complaints
• 2020 Mercedes-Benz GLS 45036 complaints