Recall 19V648000: 2020 Mercedes-Benz GLE 350 and 1 other model

Report received

Sep 9, 2019

Manufacturer

Mercedes-Benz USA, LLC.

Potentially affected

1,478vehicles

Model years

2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Possible consequence

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

Remedy

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2020 Mercedes-Benz GLE 35091 complaints
• 2020 Mercedes-Benz GLE 45026 complaints