Recall 19V886000: 2018–2019 Chrysler Pacifica

Report received

Dec 12, 2019

Manufacturer

Chrysler (FCA US LLC)

Potentially affected

20,441vehicles

Model years

2018–2019

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Possible consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2018 Chrysler Pacifica889 complaints
• 2019 Chrysler Pacifica316 complaints