Recall 20V172000: 2020 Mercedes-Benz GLE 350 and 2 other models
- Report received
- Mar 20, 2020
- Manufacturer
- Mercedes-Benz USA, LLC.
- Potentially affected
- 224vehicles
- Model years
- 2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Possible consequence
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Mercedes-Benz GLE 35091 complaints
- 2020 Mercedes-Benz GLE 45026 complaints
- 2020 Mercedes-Benz GLS 45036 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.