Recall 20V675000: 2013–2017 Ford Explorer
- Report received
- Mar 12, 2021
- Manufacturer
- Ford Motor Company
- Potentially affected
- 454,941vehicles
- Model years
- 2013–2017
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Possible consequence
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Ford Explorer2,237 complaints
- 2014 Ford Explorer1,684 complaints
- 2015 Ford Explorer1,813 complaints
- 2016 Ford Explorer2,465 complaints
- 2017 Ford Explorer1,704 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.