Recall 21V746000: 2011–2013 Ford Explorer

Report received

Sep 22, 2021

Manufacturer

Ford Motor Company

Potentially affected

150,723vehicles

Model years

2011–2013

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Possible consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2011 Ford Explorer1,197 complaints
• 2012 Ford Explorer830 complaints
• 2013 Ford Explorer2,237 complaints