Recall 23V010000: 2017–2023 Chrysler Pacifica

Report received

Jan 17, 2023

Manufacturer

Chrysler (FCA US, LLC)

Potentially affected

67,117vehicles

Model years

2017–2023

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Possible consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2017 Chrysler Pacifica1,542 complaints
• 2018 Chrysler Pacifica889 complaints
• 2019 Chrysler Pacifica316 complaints
• 2020 Chrysler Pacifica173 complaints
• 2021 Chrysler Pacifica377 complaints
• 2022 Chrysler Pacifica218 complaints
• 2023 Chrysler Pacifica155 complaints