Recall 23V218000: 2015–2019 Kia Soul EV
- Report received
- Mar 29, 2023
- Manufacturer
- Kia America, Inc.
- Potentially affected
- 2,689vehicles
- Model years
- 2015–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Possible consequence
A battery electrical short-circuit increases the risk of a fire.
Remedy
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2015 Kia Soul EV6 complaints
- 2016 Kia Soul EV7 complaints
- 2017 Kia Soul EV18 complaints
- 2018 Kia Soul EV3 complaints
- 2019 Kia Soul EV3 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.