Recall 23V654000: 2022–2024 Ram 2500 and 2 other models
- Report received
- Sep 28, 2023
- Manufacturer
- Chrysler (FCA US, LLC)
- Potentially affected
- 272,911vehicles
- Model years
- 2022–2024
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Possible consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2022 Ram 1500631 complaints
- 2023 Ram 1500203 complaints
- 2022 Ram 2500181 complaints
- 2023 Ram 250049 complaints
- 2024 Ram 250059 complaints
- 2022 Ram 3500190 complaints
- 2023 Ram 350017 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.