Skip to content
Recall campaign24V031000

Recall 24V031000: 2011–2019 Ford Explorer

Structure › Body › Roof and pillars
Report received
Jan 19, 2024
Manufacturer
Ford Motor Company
Potentially affected
1,889,110vehicles
Model years
2011–2019

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Possible consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.