Recall 24V464000: 2020–2024 Volkswagen Atlas Cross Sport and 1 other model
- Report received
- Jun 20, 2024
- Manufacturer
- Volkswagen Group of America, Inc.
- Potentially affected
- 271,330vehicles
- Model years
- 2020–2024
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Possible consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2021 Volkswagen Atlas482 complaints
- 2022 Volkswagen Atlas185 complaints
- 2023 Volkswagen Atlas140 complaints
- 2024 Volkswagen Atlas176 complaints
- 2020 Volkswagen Atlas Cross Sport108 complaints
- 2021 Volkswagen Atlas Cross Sport165 complaints
- 2022 Volkswagen Atlas Cross Sport75 complaints
- 2023 Volkswagen Atlas Cross Sport19 complaints
- 2024 Volkswagen Atlas Cross Sport101 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.