Recall 24V536000: 2017–2018 Chrysler Pacifica Plug-In Hybrid

NHTSA flags this campaign with a park-outside advisory. Check your VIN right away and follow the manufacturer’s notice.

Report received

Jul 18, 2024

Manufacturer

Chrysler (FCA US, LLC)

Potentially affected

15,910vehicles

Model years

2017–2018

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Possible consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2017 Chrysler Pacifica Plug-In Hybrid79 complaints
• 2018 Chrysler Pacifica Plug-In Hybrid224 complaints