ChryslerModel report

Chrysler Pacifica Plug-In Hybrid Problems by Model Year

Shade compares each year’s NHTSA complaints with a typical Chrysler Pacifica Plug-In Hybrid year, allowing for the era and time on the road: darker means more. Unshaded years are too new, too old or have too few complaints to compare.

NHTSA recorded 614 consumer complaints across the 8 model years of the Chrysler Pacifica Plug-In Hybrid (2017–2024) that have at least 5 complaints. 2018 has the most, with 224. Across all years, the part named most often is electrical system (235 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.

Best and worst Pacifica Plug-In Hybrid years →

All Pacifica Plug-In Hybrid model years

Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.

Year	Complaints	Median mi	Recalls	TSBs	Score (50 = typical)	Trend
2024	26	9,000	0	232	Too new to compare	Too new
2023	40	9,832	0	204	30 · Fewer	Too new
2022	116	33,449	0	205	66 · More	Rising
2021	26	34,784	1	164	1 · Fewer	Rising
2020	58	27,000	2	161	50 · Typical	Rising
2019	45	10,974	2	161	18 · Fewer	Stable
2018	224	6,808	6	165	100 · More	Stable
2017	79	11,500	6	183	70 · More	Falling

Parts named most often, all years

Counts add up complaint mentions across the listed years. A complaint can name several parts.

Electrical system235 24%
Engine208 21%
Transmission and drivetrain173 18%
Hybrid propulsion system121 12%
Other or unknown94 9.7%
Fuel system80 8.2%
Vehicle speed control36 3.7%
Brakes27 2.8%

Example complaints

One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.

2018: “Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.”

NHTSA complaint #11172281, filed 2019-01, 100 miles

2017: “Three notable issues. First, the electrical system randomly crashes and I receive a huge glaring 9-1-1 error screen that the vehicle phone system needs service. Second, the onboard charging system does not charge correctly leading me to believe failure is occuring. Lastly, the drivers automatic side sliding door often malfunctions which could cause injury”

NHTSA complaint #11083424, filed 2018-04, 300 miles

2019: “Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911”

NHTSA complaint #11181367, filed 2019-02, 550 miles

Other Chrysler models

Chrysler Town And Country
13,510 complaints Chrysler Pacifica
7,056 complaints Chrysler 300
4,925 complaints Chrysler 200
4,189 complaints Chrysler Sebring
2,830 complaints Chrysler PT Cruiser
2,524 complaints Chrysler Concorde
2,217 complaints Chrysler 300C
1,254 complaints

All Chrysler models →

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology