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Chrysler Pacifica Plug-In HybridModel year report

2019 Chrysler Pacifica Plug-In Hybrid Problems

Compared with other Chrysler Pacifica Plug-In Hybrid years

Fewer complaints than typical for this model

18/100 0.5× a typical year · 50 = typical

Open NHTSA investigationLoss of motive power due to an internal wiring connector short.

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
45filed with NHTSA
Median mileage
10,974miles, 14 complaints with mileage
Recalls
2campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

Sources: NHTSA records for the 2019 Chrysler Pacifica Plug-In Hybrid (complaints, recalls, investigations). Report an error

NHTSA recorded 45 consumer complaints for the 2019 Chrysler Pacifica Plug-In Hybrid. The part named most often is electrical system, with 22 complaints (49% of the total), followed by transmission and drivetrain (15) and other or unknown (14). 14 of the complaints include a mileage, and 86% of those were filed for vehicles with under 50,000 miles; the median is 10,974 miles. NHTSA lists 2 recall campaigns and 161 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign covering the interior/under dash, 1 NHTSA investigation and 68 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 17 technical service bulletins filed under the same part. Compared with the other 6 Chrysler Pacifica Plug-In Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 18 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Forward collision avoidance (1), Wheels (1).

Example complaints

Electrical system: “Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911”

NHTSA complaint #11181367, filed 2019-02, 550 miles

Transmission and drivetrain: “On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date range of recall.”

NHTSA complaint #11254291, filed 2019-09, 8,088 miles

Other or unknown: “The hands-free and bluetooth feature of my radio stopped working 3 months ago. I have been in to Chrysler service in fort collins five times to have it fixed. The last time was two weeks ago and they said they were going to just order a new radio. I still haven't heard anything from them. The service manager, bob lee, says it's Chrysler's fault. I just want this thing fixed. 3 months is just ridiculous. This is as much a safety problem as it is an inconvenience.”

NHTSA complaint #11234476, filed 2019-07, 7,000 miles

Engine: “Pacifica hybrid, two incidents: first was on freeway, fast lane, driving normally with active cruise control. The car suddenly shut down all acceleration and slowed. I was able to press the brake and stop. The front console lit up with many warnings including the frontal collision warnings. I was not close to car in front of me but a motorcycle had split lane passed me very closely and cut in. I had to power off my car and start it twice before it would go forward. I took car for service, Chrysler dealer found nothing wrong, replaced a computer module, gave it back. …”

NHTSA complaint #11244431, filed 2019-08, 660 miles

Mileage when problems were reported

86% of the 14 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,000 and 32,000 miles.

50%0–1014%10–2521%25–5014%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (14 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 10,974 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

20192020202212202320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2019 Chrysler Pacifica Plug-In Hybrid → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 161 on record; the latest 10 are shown.

See all 161 bulletins →

Other model years of the Chrysler Pacifica Plug-In Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024269,0000——Too new to compareToo new
2023409,8320——30 · FewerToo new
202211633,4490——66 · MoreRising
20212634,7841——1 · FewerRising
20205827,0002——50 · TypicalRising
20194510,9742——18 · FewerStable
20182246,8086——100 · MoreStable
20177911,5006——70 · MoreFalling

All Chrysler Pacifica Plug-In Hybrid model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2019 Chrysler Pacifica Plug-In Hybrid have?

NHTSA recorded 45 consumer complaints for the 2019 Chrysler Pacifica Plug-In Hybrid as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2019 Chrysler Pacifica Plug-In Hybrid is reported most often?

Electrical system is named most often, in 22 complaints (49% of the total), followed by transmission and drivetrain with 15.

Has the 2019 Chrysler Pacifica Plug-In Hybrid been recalled?

NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2019 Chrysler Pacifica Plug-In Hybrid reported?

Among the 14 complaints that include a mileage, the median is 10,974 miles and the middle half falls between 3,000 and 32,000 miles; 86% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.