2022 Chrysler Pacifica Plug-In Hybrid Problems
Compared with other Chrysler Pacifica Plug-In Hybrid years
More complaints than typical for this model
66/100 1.5× a typical year · 50 = typical
- Complaint rate is 1.5× that of a typical Chrysler Pacifica Plug-In Hybrid year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 108 of its 116 complaints were filed by the end of 2024.
- Most reported problem: Loss of power at speed ("Stop Safely" message) (76 complaints, median 28,000 mi).
Open NHTSA investigationLoss of motive power due to an internal wiring connector short.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 116filed with NHTSA
- Median mileage
- 33,449miles, 15 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Sources: NHTSA records for the 2022 Chrysler Pacifica Plug-In Hybrid (complaints, recalls, investigations). Report an error
What owners report
Owners of the 2022 Pacifica Plug-In Hybrid most often describe sudden loss of motive power while driving at highway speeds, usually accompanied by a "Stop Safely, Vehicle Will Shut Off Soon" message and a red turtle icon, after which the van coasts down and may or may not restart. Complaints also describe power sliding door and tailgate problems, charging and start failures, and transmission or power inverter module replacements performed by dealers. Many reports involve low-to-mid mileage vehicles and repeat visits or repeat failures after a software update.
- Engine
Loss of power at speed ("Stop Safely" message)
- 76 complaints (66%)
- median 28,000 mi at 2.5 yrs old (9 state mileage, few)
- filed 2022–2025
Owners describe a sudden message telling them to stop safely because the vehicle will shut off soon, often alongside a red turtle icon and a check engine light. Acceleration drops away, the van slows on its own, and drivers say they had to cross lanes to reach a shoulder; some report the van restarted after a few minutes, others did not. Dealers reportedly replaced the transmission or power inverter module in some cases, updated software in others, and in several reports said they could not reproduce the problem. Reported at highway speeds from under 1,000 miles into the 100,000-mile range, with many reports between roughly 3,000 and 37,000 miles.
What to check: Ask whether any hybrid control software updates or transmission and power inverter module repairs have been done, and whether the work order documents a specific fault code. Keep records of any occurrence, including the dash messages and whether the van restarted.
2 excerpts from owner complaints in NHTSA records
“Vehicle had a sudden loss of engine power while at speed traveling on the highway. We were able to safely pull over, and after a few minutes restart the vehicle. After additional driving we encountered the issue again, at speed on the hoghway, however the vehicle did not shut down properly and would not start after repeated attempts. …”
NHTSA complaint #11511640, filed 2023-03“I was driving on a 40 mph road when the minivan flashed a message on the dashboard that the engine was off and I needed to put the car in Park to restart it- essentially the car stalled while I was driving 40 mph. Luckily it was 10 pm with few cars around and I was able to merge across 4 lanes and turn on a side street as the car rolled to a stop against a curb. …”
NHTSA complaint #11498346, filed 2022-12 - Electrical system
Hybrid system / charging faults and no-start
Mentioned in 8 of 60 sampled complaints
Complaints describe a "Service Charging System" or "service hybrid electric vehicle system" message on the dash, sometimes along with a check engine light, and a van that will not start or will not move until the system is reset. Owners report the condition coming back after dealers cleared codes or replaced parts, and some describe the high-voltage battery overheating and being replaced. Reported across a wide mileage range, including vehicles under 1,000 miles and others past 30,000 miles.
What to check: Ask for the service history on charging-related repairs and any hybrid control module flashes, and test a full charge and start cycle. Note whether the check engine or charging warnings appear on the dash.
2 excerpts from owner complaints in NHTSA records
“On 11/19/22, while driving to a family member's for Thanksgiving week, we stopped to get gas and turned the vehicle off. When attempting to start, we received a Service Charging System error on the dash and the vehicle would not start. Fortunately after waiting several minutes we were able to get it started and made it to our destination. The next morning it did not start and we had it towed to the nearest dealer. The issue was reproduced at the dealer and they did some things to clear error codes, recalls, etc. …”
NHTSA complaint #11500095, filed 2023-01“Three (3) incidents between 36 miles and 110 miles on brand new minivan - beginning 6/10, 6/11 and today 6/14. The first time the vehicle was plugged in charging 120v l1 charger, my kids came to me and said the van is making noise all the time. The key was inside the house about 75 feet away. It sounded like the cooling fans were running, varying in speed every minute or so up to high speed, the dash was lit up with battery error, transmission error, and charging error messages, the red wrench with electric bolt was lit, maybe other messages. …”
NHTSA complaint #11527105, filed 2023-06 - Transmission and drivetrain
Rough shifting and unexpected downshifts
Mentioned in 6 of 60 sampled complaints
Owners describe the transmission downshifting unexpectedly with a limited-speed message, and some report the van bucking or jerking after coming to a stop, with the gear selector slow to respond. In several reports the transmission was replaced, and some owners say the same behavior returned afterward. Reported from a few hundred miles to the 30,000-40,000 mile range.
What to check: Ask whether the transmission has been replaced or reprogrammed and request the repair paperwork. During a test drive, note any harsh downshifts, bucking, or delayed engagement.
2 excerpts from owner complaints in NHTSA records
“We experienced loss of motive power while on the highway. We received a Malfunction Indicator Lamp illumination and the accelerator went limp. Our whole family, including a baby and toddler were on the car when it happened while driving at normal highway speeds. The manufacturer has looked at the vehicle and acknowledged this transmission issue has happened to 2017-2023 Chrysler Pacifica vehicles.”
NHTSA complaint #11521275, filed 2023-05“While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. If another vehicle had been following behind there could have been a collision. The forward collision alert might have gone off; afterwards most of the warning lights were on. We were able to slowly power through the brakes to a nearby parking lot. We could not turn off the car or put the transmission in Park or Neutral, it was completely immobilized. …”
NHTSA complaint #11481489, filed 2022-08 - Brakes
ABS module failure and brake warning lights
Mentioned in 4 of 60 sampled complaints
A few complaints describe multiple warning lights appearing at speed and a brake pedal that became hard or would not depress, with the van coasting to a stop. One owner reports an ABS module replacement under warranty with the problem later returning; another describes locked brakes during a light brake application in rain. Reported on higher-mileage examples, around 55,000 miles and above.
What to check: Ask whether the ABS module or brake system has been serviced, and have the brake and warning-light history checked during a pre-purchase inspection.
2 excerpts from owner complaints in NHTSA records
“On Aug 26th, 2023, I was driving on NJ turnpike. under the speed limit of 65 mph. I was raining a bit and rain intensity picked up. I had both my hand on steering wheel. As I tap on the brakes a little bit to further slow down my vehicle, the brakes got locked and the vehicle started spinning and the went into the ditch divider between lanes. Fortunately nobody was hurt in the vehicle. It was a rental vehicle and I was driving it from 12th of August. …”
NHTSA complaint #11552346, filed 2023-10“The car has a red triangle come up and the car just turns off It has happen 3 times and has been in the shop 2 times and and at this time it going on the 3 month”
NHTSA complaint #11609557, filed 2024-08
Buying note. The main theme in complaints for this model year is sudden loss of power at highway speed and hybrid or charging faults, so a pre-purchase inspection should focus on stored fault codes, service history for transmission, power inverter and hybrid software work, and whether warning messages recur. Door, liftgate and brake complaints are less frequent but worth checking directly on the vehicle.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 116 consumer complaints for the 2022 Chrysler Pacifica Plug-In Hybrid. 15 of the complaints include a mileage, and 67% of those were filed for vehicles with under 50,000 miles; the median is 33,449 miles. Of all complaints, 2 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 205 technical service bulletins for this model year. Compared with the other 6 Chrysler Pacifica Plug-In Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 66 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine53 46%
- Electrical system40 34%
- Other or unknown22 19%
- Fuel system21 18%
- Vehicle speed control10 8.6%
- Hybrid propulsion system7 6.0%
- Brakes4 3.5%
Also reported: Seat belts (1), Seats (1), Steering (1), Body and structure (1).
Example complaints
Transmission and drivetrain: “Vehicle stopped twice while driving on the highway. Very scary. The car forced me to stop. I got an email from the vehicle at the time of the incident saying it was a powertrain failure. And the dealer says its a transmission issue The vehicle displayed this on the dashboard when it was stopping. Safely - Vehicle will shut off soon”
NHTSA complaint #11588300, filed 2024-05Engine: “When driving approximately 65 mph on the highway, alert on the vehicle display came on saying to pull over the engine would shut down soon. We were able to pull over and the car no longer worked. We were driving with our family of young children in the car, had there been no shoulder to pull over on the highway we would have been extreme danger.”
NHTSA complaint #11524084, filed 2023-05Electrical system: “I have encountered at least 5 separate incidents where I will receive an error message on my car dash saying 'Stop Safely. Vehicle will shut Off Soon' over the past several months. I have noticed this occurs when the car has been exposed to high heat (80+ degrees) and driving 60+ MPH”
NHTSA complaint #11619417, filed 2024-10Other or unknown: “When driving downhill, at highway speeds, the following warning comes on and the car loses power: Stop Safely Vehicle Will Shut Off Soon . A red turtle symbol also comes on. I had to pull aside, shut off the vehicle, wait a few moments then start again. I brought the vehicle to the dealership on Nov 10, 2024.”
NHTSA complaint #11624438, filed 2024-11Mileage when problems were reported
67% of the 15 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 23,756 and 52,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Recalls and investigations
NHTSA lists no recall campaigns for the 2022 Chrysler Pacifica Plug-In Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
NHTSA investigations
- RQ24004Loss of motive power due to an internal wiring connector short.Open · Feb 27, 2024
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 205 on record; the latest 10 are shown.
- 11038331Oct 2, 2026Electrical system. Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An Electric Parking Brake…
- 11037463Sep 19, 2026Electrical system. Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following…
- 11037343Sep 10, 2026Other or unknown. Compressor - air conditioning
- 11037342Sep 10, 2026Other or unknown. Compressor - air conditioning
- 11037346Sep 8, 2026Body and structure, Electrical system. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035332Jul 21, 2026Other or unknown. Evaporator - air conditioning
- 11035331Jul 21, 2026Other or unknown. Evaporator - air conditioning
- 11035068Jul 7, 2026Electrical system, Body and structure. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035083Jul 6, 2026Engine. Hose and tube - egr coolant
- 11034390Jun 26, 2026Electrical system. Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Other model years of the Chrysler Pacifica Plug-In Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 26 | 9,000 | 0 | — | — | Too new to compare | Too new |
| 2023 | 40 | 9,832 | 0 | — | — | 30 · Fewer | Too new |
| 2022 | 116 | 33,449 | 0 | — | — | 66 · More | Rising |
| 2021 | 26 | 34,784 | 1 | — | — | 1 · Fewer | Rising |
| 2020 | 58 | 27,000 | 2 | — | — | 50 · Typical | Rising |
| 2019 | 45 | 10,974 | 2 | — | — | 18 · Fewer | Stable |
| 2018 | 224 | 6,808 | 6 | — | — | 100 · More | Stable |
| 2017 | 79 | 11,500 | 6 | — | — | 70 · More | Falling |
All Chrysler Pacifica Plug-In Hybrid model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2022 Chrysler Pacifica Plug-In Hybrid?
Owners of the 2022 Pacifica Plug-In Hybrid most often describe sudden loss of motive power while driving at highway speeds, usually accompanied by a "Stop Safely, Vehicle Will Shut Off Soon" message and a red turtle icon, after which the van coasts down and may or may not restart. The issues reported most often: Loss of power at speed ("Stop Safely" message); Hybrid system / charging faults and no-start; Rough shifting and unexpected downshifts.
How many NHTSA complaints does the 2022 Chrysler Pacifica Plug-In Hybrid have?
NHTSA recorded 116 consumer complaints for the 2022 Chrysler Pacifica Plug-In Hybrid as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2022 Chrysler Pacifica Plug-In Hybrid is reported most often?
Transmission and drivetrain is named most often, in 55 complaints (47% of the total), followed by engine with 53.
Has the 2022 Chrysler Pacifica Plug-In Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2022 Chrysler Pacifica Plug-In Hybrid reported?
Among the 15 complaints that include a mileage, the median is 33,449 miles and the middle half falls between 23,756 and 52,000 miles; 67% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.