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Chrysler Pacifica Plug-In HybridModel year report

2021 Chrysler Pacifica Plug-In Hybrid Problems

Compared with other Chrysler Pacifica Plug-In Hybrid years

Fewer complaints than typical for this model

1/100 0.3× a typical year · 50 = typical

Open NHTSA investigationLoss of motive power due to an internal wiring connector short.

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
26filed with NHTSA
Median mileage
34,784miles, 18 complaints with mileage
Recalls
1campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

Sources: NHTSA records for the 2021 Chrysler Pacifica Plug-In Hybrid (complaints, recalls, investigations). Report an error

NHTSA recorded 26 consumer complaints for the 2021 Chrysler Pacifica Plug-In Hybrid. The part named most often is electrical system, with 13 complaints (50% of the total), followed by hybrid propulsion system (11) and back-over prevention (8). 18 of the complaints include a mileage, and 83% of those were filed for vehicles with under 50,000 miles; the median is 34,784 miles. NHTSA lists 1 recall campaign and 164 technical service bulletins for this model year. Electrical system complaints overlap with 1 NHTSA investigation and 85 technical service bulletins filed under the same part. Hybrid propulsion system complaints overlap with 1 recall campaign and 1 technical service bulletin filed under the same part. Compared with the other 6 Chrysler Pacifica Plug-In Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 1 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification from Carfax of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at 35 MPH, the vehicle lost motive power with the Service Charging System and Shift to Park messages displayed. The check engine warning light was illuminated. …”

NHTSA complaint #11510041, filed 2023-03, 34,374 miles

Hybrid propulsion system: “The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 30,000.”

NHTSA complaint #11617946, filed 2024-10, 30,000 miles

Back-over prevention (rear camera): “The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 65,000.”

NHTSA complaint #11738873, filed 2026-05, 65,000 miles

Engine: “The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that the check engine warning light intermittently illuminated. The vehicle was taken to the dealer where it had not yet been diagnosed. The vehicle was not repaired. the manufacturer was not notified of the failure. The failure mileage was approximately 20,000.”

NHTSA complaint #11494618, filed 2022-11, 20,000 miles

Mileage when problems were reported

83% of the 18 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 25,886 and 45,000 miles.

6%0–1017%10–2561%25–5017%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (18 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 34,784 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2022202312202420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2021 Chrysler Pacifica Plug-In Hybrid → · Check a VIN at nhtsa.gov/recalls

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 164 on record; the latest 10 are shown.

See all 164 bulletins →

Other model years of the Chrysler Pacifica Plug-In Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024269,0000——Too new to compareToo new
2023409,8320——30 · FewerToo new
202211633,4490——66 · MoreRising
20212634,7841——1 · FewerRising
20205827,0002——50 · TypicalRising
20194510,9742——18 · FewerStable
20182246,8086——100 · MoreStable
20177911,5006——70 · MoreFalling

All Chrysler Pacifica Plug-In Hybrid model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2021 Chrysler Pacifica Plug-In Hybrid have?

NHTSA recorded 26 consumer complaints for the 2021 Chrysler Pacifica Plug-In Hybrid as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2021 Chrysler Pacifica Plug-In Hybrid is reported most often?

Electrical system is named most often, in 13 complaints (50% of the total), followed by hybrid propulsion system with 11.

Has the 2021 Chrysler Pacifica Plug-In Hybrid been recalled?

NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2021 Chrysler Pacifica Plug-In Hybrid reported?

Among the 18 complaints that include a mileage, the median is 34,784 miles and the middle half falls between 25,886 and 45,000 miles; 83% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.