2021 Chrysler Pacifica Plug-In Hybrid Electrical system Problems
- Complaints
- 13about this part
- Share
- 50%of 26 total for the year
- Median mileage
- 30,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2021 Chrysler Pacifica Plug-In Hybrid, 50% of the 26 complaints for this model year. Where a mileage was given, the median is 30,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification from Carfax of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at 35 MPH, the vehicle lost motive power with the Service Charging System and Shift to Park messages displayed. The check engine warning light was illuminated. …”
NHTSA complaint #11510041, filed 2023-03, 34,374 miles“The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer determined that the hybrid battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.”
NHTSA complaint #11702195, filed 2025-12, 41,000 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the Push to Start button. The contact stated that he was able to turn off the vehicle after 3-4 minutes. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure occurred on four occasions. …”
NHTSA complaint #11577001, filed 2024-03, 30,000 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated a bystander was unable to push the vehicle out of the road. The contact stated that the transmission was shifting out of neutral(N) to park(P) independently. The contact stated she was able to restart the vehicle and drove to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. …”
NHTSA complaint #11504353, filed 2023-01, 25,886 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH. The vehicle stalled three additional times. The vehicle was restarted each time. The check engine and reduced power warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the APIM module needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11559866, filed 2023-12, 53,000 milesRelated service bulletins
- 11038331Oct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An…
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11034346Jun 17, 2026Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
Electrical system: other model years
Other parts of the 2021 Chrysler Pacifica Plug-In Hybrid
11 complaintsBack-over prevention (rear camera)
8 complaintsEngine
5 complaintsTransmission and drivetrain
3 complaints
← All problems reported for the 2021 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology