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Electrical systemPart report

2023 Chrysler Pacifica Plug-In Hybrid Electrical system Problems

Complaints
14about this part
Share
35%of 40 total for the year
Median mileage
9,832miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 14 complaints about the electrical system of the 2023 Chrysler Pacifica Plug-In Hybrid, 35% of the 40 complaints for this model year. Where a mileage was given, the median is 9,832 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. …”

NHTSA complaint #11595786, filed 2024-06

“While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. …”

NHTSA complaint #11596830, filed 2024-06

“The power train system of our vehicle experienced a critical malfunction, as indicated by the Service Charging System error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon request. The abrupt loss of power in the accelerator at a high speed posed an immediate risk to the safety of my wife, two infants, and other road users, necessitating an emergency maneuver to coast to the side of the freeway. …”

NHTSA complaint #11554962, filed 2023-11

“Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered turtle mode which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did not warn vehicles behind me that I was having an incident. During this incident, the vehicle speedometer was inoperable, displaying -- -- instead of a speed. …”

NHTSA complaint #11642219, filed 2025-02

“We purchased a brand new car and we have driven just 778 miles. Below are the things happened suddenly while driving on highway on our long planned trip and it screwed up entire journey. 1. Instrument cluster suddenly shown the error “service charging system” in the middle of highway when I was driving in 70 mph speed and the vehicle started applying heavy breaks automatically and speed dropped down from 70MPH to 25MPH in 5-6 seconds. Engine light is on as well. I’m unable to accelerate. Somehow luckily I was able to pull the car to right shoulder. …”

NHTSA complaint #11587023, filed 2024-05

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024727%
20231435%
20224034%
20211350%
20202543%
20192249%
20188337%
20173139%

Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid

Engine
18 complaints
Transmission and drivetrain
15 complaints
Fuel system
5 complaints
Other or unknown
5 complaints
Vehicle speed control
5 complaints
Brakes
3 complaints
Air bags
2 complaints
Back-over prevention (rear camera)
2 complaints
Forward collision avoidance
2 complaints
Seats
2 complaints
Exterior lighting
1 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology