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EnginePart report

2023 Chrysler Pacifica Plug-In Hybrid Engine Problems

Complaints
18about this part
Share
45%of 40 total for the year
Median mileage
5,022miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 18 complaints about the engine of the 2023 Chrysler Pacifica Plug-In Hybrid, 45% of the 40 complaints for this model year. Where a mileage was given, the median is 5,022 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A fix came on warning me to pull over safely but the car had stopped on it's own and would not restart, it was dead. Had I been on the highway when it happened it could have ended very badly.”

NHTSA complaint #11521460, filed 2023-05

“I have had this van for just under a year. While driving on the freeway last year, it gave me a warning to pull over and that the van would shut down soon. When I took it to the dealership, the check engine light had turned off and I was told there was nothing they can do. On a recent 1000 mile family trip, we had the same thing happen 5 times. The van has currently been at the dealer for over two weeks and they are not able to tell us what is wrong with the van. …”

NHTSA complaint #11582971, filed 2024-04

“This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. …”

NHTSA complaint #11595786, filed 2024-06

“We were driving on the freeway, 65 MPH, 0% battery life. Warning came on the dashboard stating something like “ Pull over safely, engine will stop”. Engine had already stopped and we luckily avoided impending doom and pulled off to the side of the highway. Turned car off, waited a couple min, and started the car again. Car turned on with check engine light. Able to slowly get to the next exit. Next morning, took to dealer. After two days, they said it needed a NEW transmission?! Still waiting after 2 weeks. 2023 Chrysler Pacifica. 17,000 miles.”

NHTSA complaint #11636679, filed 2025-01

“The power train system of our vehicle experienced a critical malfunction, as indicated by the Service Charging System error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon request. The abrupt loss of power in the accelerator at a high speed posed an immediate risk to the safety of my wife, two infants, and other road users, necessitating an emergency maneuver to coast to the side of the freeway. …”

NHTSA complaint #11554962, filed 2023-11

Related service bulletins

Engine: other model years

YearComplaintsShare of year
20241765%
20231845%
20225346%
2021519%
20202238%
20191329%
20186328%
20171722%

Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid

Transmission and drivetrain
15 complaints
Electrical system
14 complaints
Fuel system
5 complaints
Other or unknown
5 complaints
Vehicle speed control
5 complaints
Brakes
3 complaints
Air bags
2 complaints
Back-over prevention (rear camera)
2 complaints
Forward collision avoidance
2 complaints
Seats
2 complaints
Exterior lighting
1 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology