2017 Chrysler Pacifica Plug-In Hybrid Engine Problems
- Complaints
- 17about this part
- Share
- 22%of 79 total for the year
- Median mileage
- 8,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the engine of the 2017 Chrysler Pacifica Plug-In Hybrid, 22% of the 79 complaints for this model year. Where a mileage was given, the median is 8,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Car was powered on, put in reverse and we began backing down a steep driveway. Part of the way down the motive power cut out, we lost power steering and power brakes and could not operate the gear shifter. We could not get the vehicle to restart on the hill but were able to roll down to the bottom. Once at the bottom we were able to restart the vehicle normally.”
NHTSA complaint #11055519, filed 2017-12, 1,300 miles“The van's engine stopped while traveling at 30 MPH on a city street. The AC had been running. The hybrid and engine light came on. The day board stated I needed to put vehicle in park to start van. After coasting to a stop the vehicle did not respond to trying to use gear selector. This changed after sitting for 15 minutes. I drove the vehicle with engine light and hybrid light the final 1 mile home....updated 11/06/17 updated 11/09/2017”
NHTSA complaint #11003939, filed 2017-07, 3,800 miles“While driving to work in the morning on 19-feb-2019, the mil check engine lamp illuminated as well as the red turtle limp mode indicator and a dashboard message stating vehicle speed may be limited. This happened while driving on local surface streets about one mile from my place of work. I had just turned off a 45 MPH main street onto a 35 MPH side street. The gas engine in my phev hybrid vehicle stopped working but could still operate at normal speed in all-electric mode. I got to work and plugged my phev van into a chargepoint evse to recharge. …”
NHTSA complaint #11195021, filed 2019-04, 26,995 miles“The car had been operating normally while driving for about 15 minutes when we realized we missed a turn and decided to turn around using a driveway. The car was never switched out of drive. After turning around we started accelerating to cross the two lane road and then all motive power cut out, we lost power steering and could not operate the gear shifter. The vehicle stalled, dangerously blocking both lanes of traffic with three children and two adults inside. We got everyone out of the vehicle and off of the road. A few minutes later after reentering the vehicle, it started normally.”
NHTSA complaint #11055518, filed 2017-12, 2,000 miles“New 2017 Chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says press brake to prevent rollong . Turning off and turning the it back on does not make the issue go away.”
NHTSA complaint #10983848, filed 2017-05, 270 milesRelated service bulletins
- 11035083Jul 6, 2026Hose and tube - egr coolant
- 11030229Mar 21, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11027837Jan 21, 2026Water Pump & Chain Case Cover
- 11027836Jan 21, 2026Water Pump & Chain Case Cover
- 11021043Jul 26, 2025Engine Rattle Noise
- 11020608Jul 3, 2025When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the roller-finger followers (rocker arms) separately, as these are…
- 11019773Jun 18, 2025ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters…
- 11018608May 26, 2025Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount…
- 11016107Apr 1, 2025Engine Rattle Noise
- 11014408Feb 18, 2025Engine Rattle Noise
Engine: other model years
Other parts of the 2017 Chrysler Pacifica Plug-In Hybrid
31 complaintsHybrid propulsion system
19 complaintsFuel system
18 complaintsTransmission and drivetrain
15 complaintsOther or unknown
10 complaintsSteering
5 complaintsBrakes
4 complaintsEngine cooling
2 complaintsForward collision avoidance
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaints
← All problems reported for the 2017 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology