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EnginePart report

2018 Chrysler Pacifica Plug-In Hybrid Engine Problems

Complaints
63about this part
Share
28%of 224 total for the year
Median mileage
5,260miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 63 complaints about the engine of the 2018 Chrysler Pacifica Plug-In Hybrid, 28% of the 224 complaints for this model year. Where a mileage was given, the median is 5,260 miles. 7 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Driving from san francisco to las vegas at 70 MPH the engine stopped. We were able to get off the expressway under some duress. We called emergency responders but after 30 to 40 minutes the car started again. A part was ordered (energy inverter modem) but has not arrived in almost three months. Afraid to use car out of town.”

NHTSA complaint #11204100, filed 2019-04, 7,006 miles

“The vehicle had no power at a stoplight. It was like the vehicle had completely shut down, but the power display was still on. I was unable to go forward and the car. I turned off the engine completely and after about 30 secs or so, restarted the car and then I was able to regain power. No warning lights or indicators came on. Then a burnt smell started coming from the car.”

NHTSA complaint #11118390, filed 2018-08, 200 miles

“We took our car in for recall u73 on saturday morning. It took about an hour and had no issues that day or the next day. On monday morning, the check engine light came on, and the turtle icon appeared. We were on a city street in motion. We needed to limp home - no more than 15mph. We brought it to the dealer (safford, springfield, va) and they supposedly fixed it. They said it was an issue with the u73 update, and they cleared some codes and it shouldn't happen again. …”

NHTSA complaint #11171316, filed 2019-01, 8,500 miles

“Two weeks into ownership and with only 750 miles driven, the engine started smoking and caught fire while I was driving my family to lunch. I was heading eastbound on highway 18 in washington state, toward I-90. Updated 10/31/18”

NHTSA complaint #11129517, filed 2018-09, 750 miles

“My brand new 2018 Chrysler pacifica hybrid which I got on july 4th 2018 shuts off last week on a highway while I was driving from raleigh to charlotte about 70 miles/hr. With lot of difficulty we were able to pull over. I stopped the car and restarted the car, the car behaved normal but with malfunction indicator in my dash. Dealer is saying there was buggy software installed on july 3rd 2018 as a part of some u73 recall. Our family is very scared to sit in the car again. …”

NHTSA complaint #11123289, filed 2018-08, 3,500 miles

Related service bulletins

Engine: other model years

YearComplaintsShare of year
20241765%
20231845%
20225346%
2021519%
20202238%
20191329%
20186328%
20171722%

Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid

Electrical system
83 complaints
Hybrid propulsion system
75 complaints
Transmission and drivetrain
40 complaints
Other or unknown
34 complaints
Fuel system
19 complaints
Vehicle speed control
13 complaints
Brakes
8 complaints
Steering
7 complaints
Forward collision avoidance
6 complaints
Suspension
6 complaints
Body and structure
5 complaints
Electronic stability control
4 complaints

← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology