2018 Chrysler Pacifica Plug-In Hybrid Fuel system Problems

“Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.”

“I was driving the vehicle with my family. We had already used up the charge for the electric engine and the vehicle was operating in the hybrid engine. I had the adaptive cruise control set at 72 MPH and I accelerated to 75 MPH to change lanes to the right. As I accelerated, several alarms and warnings appeared on the driver's dashboard. They included 'service hybrid system', a red wrench with a red lighting bolt through it and the orange engine and battery icons. After the alarms sounded, a message appeared saying 'shift vehicle to park'. …”

“Incident #1 (7/17/2018) - while breaking towards a traffic light that turned from red to green, I attempted to accelerate but heard a loud popping noise, felt the van lurch, and immediately lost all power to the vehicle. Numerous warning lights appeared on the dashboard including engine light & power/hybrid plug-in failure. I was able to steer to the side of the road and break to a stop, and restart 1-2 minutes later. Brought to Chrysler dealer on 7/20 and was told on 7/21 upon pickup that the issue had been rectified via software update. …”

“This morning my 2018 hybrid limited was dead. I purchased it new three weeks ago. It had been plugged in overnight using the 110 charger that came with the van. It would not start, and briefly flashed some kind of service needed warning on the screen. Then the screen turned off and the vehicle repeatedly made a clicking sound. The van was completely unresponsive. I noticed the windshield wipers were ever so slowly in motion back and forth. I checked the switch but the wiper was set to the 'off' position. None of the wiper controls would change the setting. …”

“Similar frustrating experience here for the 2019 pacifica hybrid limited. Bought brand new in dec. 2018. Now only 2,000 miles on it, the minivan rattled on startup (with 60% charged) and could barely accelerate when I tried merging into a main road. The vehicle put itself into a low-speed mode (aka the famous 'red turtle mode'), and then would no longer accelerate at all! Fortunately, I was able to pull over into a parking lot. Unable to fix the issue by putting into 'p' gear, had to completely turn off, lock the vehicle, then came back to start the vehicle to recover the power. …”