2018 Chrysler Pacifica Plug-In Hybrid Steering Problems

“Incident #1 (7/17/2018) - while breaking towards a traffic light that turned from red to green, I attempted to accelerate but heard a loud popping noise, felt the van lurch, and immediately lost all power to the vehicle. Numerous warning lights appeared on the dashboard including engine light & power/hybrid plug-in failure. I was able to steer to the side of the road and break to a stop, and restart 1-2 minutes later. Brought to Chrysler dealer on 7/20 and was told on 7/21 upon pickup that the issue had been rectified via software update. …”

“I was passing a slow moving motor home on state road 19 ocala national forest . In the middle of my pass the engine cut off. I had enough speed to finish my pass safely and pull to the side of road. All the panel lights were flashing and the car would not restart. I called roadside assistance Chrysler and after four hours the vehicle was towed to the nearest Chrysler dealer. The car has been at beck palatka florida, Chrysler since april first. They informed after five days that they were not equipped to handle repairs because of the new technology on this vehicle. …”

“We were driving car at 25 MPH on busy city road in gas mode (not electric mode) when the power steering and accelerator stopped working. The check engine and battery indicator lights lit up, and a message saying car must be in park to continue driving showed up on the dashboard. The brakes worked, and we coasted to a stop and were stuck in the middle of an intersection on a busy artery. When we put the car in park, it would not then go back into drive or reverse; the d and r gear lights were flashing. The car would not turn off, it would stay in run mode when we tried to turn it off. …”

“Brand new, 5 day old hybrid pacifica with 250 miles stalled out while slowing down to complete a 3 point turn on a two lane road. Prior to stall brakes were 'mushy' and not as reaponsive, however during the turn breaks failed completely, and power steering went out. Forced to slam on breaks while forcing steering wheel to complete turn. Initially thought emergency breaking engaged to stop car that was now headed towards a curb and pedestrians but more likely hit the curb causing the car to stop hard. …”

“Fiat/Chrysler will not give me a time frame as to when recall v15 (right ball joint issue). I have called several dealerships and Chrysler corporate and they cannot give me any more information other than we will let you know . There is no time frame whatsoever. Currently my vans ball joint is bad and making clunking noises and they will not address this concern regarding a time frame for a fix for it.”