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BrakesPart report

2018 Chrysler Pacifica Plug-In Hybrid Brakes Problems

Complaints
8about this part
Share
4%of 224 total for the year
Median mileage
950miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the brakes of the 2018 Chrysler Pacifica Plug-In Hybrid, 4% of the 224 complaints for this model year. Where a mileage was given, the median is 950 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving on the highway going 70 going home after work the vehicle suddenly lost all ability to accelerate. I still had power, but the dash told me to press the break to start the car. I managed to coast off the bridge I was on thankfully and pulled off the side of the road. The car was stuck in park. I tried turning it off but it would only shut off for 2 seconds and immediately turn back on with the same problem. The vehicle was immobilized in park and would not shut off. The engine light stayed on the whole time. I had to call a tow to get home. …”

NHTSA complaint #11173350, filed 2019-01, 5,606 miles

“This morning my 2018 hybrid limited was dead. I purchased it new three weeks ago. It had been plugged in overnight using the 110 charger that came with the van. It would not start, and briefly flashed some kind of service needed warning on the screen. Then the screen turned off and the vehicle repeatedly made a clicking sound. The van was completely unresponsive. I noticed the windshield wipers were ever so slowly in motion back and forth. I checked the switch but the wiper was set to the 'off' position. None of the wiper controls would change the setting. …”

NHTSA complaint #11169945, filed 2019-01, 680 miles

“Two weeks after purchasing this vehicle, it started having numerous electrical issues. Finally on a friday, the check engine light came on. Called th dealership and they said to bring it in the next week. Went to work. (battery has been fully charged) came out of work and vehicle would not start. Then it started going crazy. Wipers going. Lights flashing. Does wouldn't open. All without car being turned on. Called the dealership and they gave me a loaner and towed the car to their lot. The next morning I received a call that the vehicle had rolled into another vehicle overnight and crashed. …”

NHTSA complaint #11173732, filed 2019-02, 950 miles

“Brakes are mushy, and do not respond well. Vehicle failed to respond to normal braking in an attempt to stop, even with brakes pressed to the floor, had to swerve to avoid collision with the vehicle in front of our van. Vehicle died when attempting to brake 30 MPH.”

NHTSA complaint #11149726, filed 2018-11, 7,500 miles

“Brand new, 5 day old hybrid pacifica with 250 miles stalled out while slowing down to complete a 3 point turn on a two lane road. Prior to stall brakes were 'mushy' and not as reaponsive, however during the turn breaks failed completely, and power steering went out. Forced to slam on breaks while forcing steering wheel to complete turn. Initially thought emergency breaking engaged to stop car that was now headed towards a curb and pedestrians but more likely hit the curb causing the car to stop hard. …”

NHTSA complaint #11132868, filed 2018-10, 250 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
202414%
202338%
202243%
2020610%
201912%
201884%
201745%

Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid

Electrical system
83 complaints
Hybrid propulsion system
75 complaints
Engine
63 complaints
Transmission and drivetrain
40 complaints
Other or unknown
34 complaints
Fuel system
19 complaints
Vehicle speed control
13 complaints
Steering
7 complaints
Forward collision avoidance
6 complaints
Suspension
6 complaints
Body and structure
5 complaints
Electronic stability control
4 complaints

← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology