2018 Chrysler Pacifica Plug-In Hybrid Suspension Problems
- Complaints
- 6about this part
- Share
- 3%of 224 total for the year
- Median mileage
- 33,648miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2018 Chrysler Pacifica Plug-In Hybrid, 3% of the 224 complaints for this model year. Where a mileage was given, the median is 33,648 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving my children home from an extracurricular activity, a combination of loss of clamp load and inadequate joint engagement resulted in a separation of the driver's side front lower control arm from the steering knuckle of my van. As a result the driver's side front wheel came off the car and I lost full control of the vehicle. Fortunately, I had just left the highway and turned onto a city street. Had I been on the highway when this occurred it would have resulted in the loss of my life, the lives of my children, and the lives of many other motorists driving near me. …”
NHTSA complaint #11395057, filed 2021-02, 33,648 miles“Fiat/Chrysler will not give me a time frame as to when recall v15 (right ball joint issue). I have called several dealerships and Chrysler corporate and they cannot give me any more information other than we will let you know . There is no time frame whatsoever. Currently my vans ball joint is bad and making clunking noises and they will not address this concern regarding a time frame for a fix for it.”
NHTSA complaint #11196961, filed 2019-04“The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing up the driveway he noticed a loud noise. There was no warning light illuminated. The contact took the vehicle to the dealer to be diagnosed and was informed that the lower control arms needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V143000 (Suspension). The manufacturer had not been notified of the failure. The approximate failure mileage was 42,570.”
NHTSA complaint #11457273, filed 2022-03, 42,570 milesRelated recalls
- 19V143000Feb 28, 2019Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the…Covers: Chrysler Pacifica Plug-In Hybrid 2018, Pacifica 2018
Related service bulletins
- 11030267Mar 19, 2026Creaking/Groaning Noise Coming from The Front End
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10170314Dec 11, 2019Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 2% |
| 2018 | 6 | 3% |
Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid
83 complaintsHybrid propulsion system
75 complaintsEngine
63 complaintsTransmission and drivetrain
40 complaintsOther or unknown
34 complaintsFuel system
19 complaintsVehicle speed control
13 complaintsBrakes
8 complaintsSteering
7 complaintsForward collision avoidance
6 complaintsBody and structure
5 complaintsElectronic stability control
4 complaints
← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology