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Vehicle speed controlPart report

2018 Chrysler Pacifica Plug-In Hybrid Vehicle speed control Problems

Complaints
13about this part
Share
6%of 224 total for the year
Median mileage
3,700miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the vehicle speed control of the 2018 Chrysler Pacifica Plug-In Hybrid, 6% of the 224 complaints for this model year. Where a mileage was given, the median is 3,700 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We took our car in for recall u73 on saturday morning. It took about an hour and had no issues that day or the next day. On monday morning, the check engine light came on, and the turtle icon appeared. We were on a city street in motion. We needed to limp home - no more than 15mph. We brought it to the dealer (safford, springfield, va) and they supposedly fixed it. They said it was an issue with the u73 update, and they cleared some codes and it shouldn't happen again. …”

NHTSA complaint #11171316, filed 2019-01, 8,500 miles

“After u73/NHTSA 18v-332 I tested the speed control after turning on the radar, I was able to set the speed and the vehicle performed as expected. When I pressed the set button again to increase the speed if I held the set button for more than a couple of seconds and released it the vehicle rapidly accelerated until the brake was applied. This was the same fault that occurred before the recall fix was applied. So the recall fix did not repair the condition.”

NHTSA complaint #11115775, filed 2018-08, 3,000 miles

“My brand new 2018 Chrysler pacifica hybrid which I got on july 4th 2018 shuts off last week on a highway while I was driving from raleigh to charlotte about 70 miles/hr. With lot of difficulty we were able to pull over. I stopped the car and restarted the car, the car behaved normal but with malfunction indicator in my dash. Dealer is saying there was buggy software installed on july 3rd 2018 as a part of some u73 recall. Our family is very scared to sit in the car again. …”

NHTSA complaint #11123289, filed 2018-08, 3,500 miles

“I was driving the vehicle with my family. We had already used up the charge for the electric engine and the vehicle was operating in the hybrid engine. I had the adaptive cruise control set at 72 MPH and I accelerated to 75 MPH to change lanes to the right. As I accelerated, several alarms and warnings appeared on the driver's dashboard. They included 'service hybrid system', a red wrench with a red lighting bolt through it and the orange engine and battery icons. After the alarms sounded, a message appeared saying 'shift vehicle to park'. …”

NHTSA complaint #11209982, filed 2019-05, 7,000 miles

“While driving on the highway going 70 going home after work the vehicle suddenly lost all ability to accelerate. I still had power, but the dash told me to press the break to start the car. I managed to coast off the bridge I was on thankfully and pulled off the side of the road. The car was stuck in park. I tried turning it off but it would only shut off for 2 seconds and immediately turn back on with the same problem. The vehicle was immobilized in park and would not shut off. The engine light stayed on the whole time. I had to call a tow to get home. …”

NHTSA complaint #11173350, filed 2019-01, 5,606 miles

Related service bulletins

Vehicle speed control: other model years

YearComplaintsShare of year
202414%
2023513%
2022109%
202047%
201937%
2018136%

Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid

Electrical system
83 complaints
Hybrid propulsion system
75 complaints
Engine
63 complaints
Transmission and drivetrain
40 complaints
Other or unknown
34 complaints
Fuel system
19 complaints
Brakes
8 complaints
Steering
7 complaints
Forward collision avoidance
6 complaints
Suspension
6 complaints
Body and structure
5 complaints
Electronic stability control
4 complaints

← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology