2018 Chrysler Pacifica Plug-In Hybrid Hybrid propulsion system Problems
- Complaints
- 75about this part
- Share
- 33%of 224 total for the year
- Median mileage
- 42,388miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 75 complaints about the hybrid propulsion system of the 2018 Chrysler Pacifica Plug-In Hybrid, 33% of the 224 complaints for this model year. Where a mileage was given, the median is 42,388 miles. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving at 60mph on freeway, vehicle lost engine power without warning and was no longer responsive to gas pedal. Not enough time to maneuver out of traffic. First occurred 2 weeks after new vehicle purchase. Out of service for 15 days then returned to owner after software update. Same problem occurred again 3 months later, driving on freeway at 60mph. Has currently been out of service for 19 days. Dealership service department has ordered new power inverter module (hybrid motor). ..”
NHTSA complaint #11171161, filed 2019-01, 5,492 miles“The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the dealer had completed the recall repair of NHTSA Campaign Number 23V010000 (Electrical System, Hybrid Propulsion System) on the vehicle; however, after the repair, the message Service Hybrid Battery, was displayed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.”
NHTSA complaint #11536277, filed 2023-08, 50,000 miles“The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, after retrieving the vehicle from the dealer a failure was experienced. The contact stated that while his wife was parking the vehicle a warning light was illuminated with the Check Hybrid System message displayed. The contact stated that the vehicle was turned off and later restarted without issues. …”
NHTSA complaint #11503803, filed 2023-01, 39,200 miles“The contact owns a 2018 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that she was unable to charge the vehicle. The approximate failure mileage was 46,577. VIN tool confirms parts not available.”
NHTSA complaint #11460691, filed 2022-04, 45,577 miles“The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while driving at various speeds, the vehicle decelerated and failed to accelerate while depressing the accelerator pedal. The contact stated that the hybrid vehicle battery capacity warning light was illuminated. The contact stated that the check engine warning light also remained illuminated. The cause was not yet determined. The vehicle was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 74,000.”
NHTSA complaint #11495594, filed 2022-12, 74,000 milesRelated recalls
- 24V536000Jul 18, 2024Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA…Covers: Chrysler Pacifica Plug-In Hybrid 2017–2018
- 22V077000Feb 11, 2022Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the…Covers: Chrysler Pacifica Plug-In Hybrid 2017–2018
- 18V740000Oct 19, 2018Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV…Covers: Chrysler Pacifica Plug-In Hybrid 2017–2018
Hybrid propulsion system: other model years
Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid
83 complaintsEngine
63 complaintsTransmission and drivetrain
40 complaintsOther or unknown
34 complaintsFuel system
19 complaintsVehicle speed control
13 complaintsBrakes
8 complaintsSteering
7 complaintsForward collision avoidance
6 complaintsSuspension
6 complaintsBody and structure
5 complaintsElectronic stability control
4 complaints
← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology