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Hybrid propulsion systemPart report

2017 Chrysler Pacifica Plug-In Hybrid Hybrid propulsion system Problems

Complaints
19about this part
Share
24%of 79 total for the year
Median mileage
72,924miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 19 complaints about the hybrid propulsion system of the 2017 Chrysler Pacifica Plug-In Hybrid, 24% of the 79 complaints for this model year. Where a mileage was given, the median is 72,924 miles. 4 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 75 MPH, the check engine warning light was illuminated, and there was a burning odor coming from the A/C vents. The contact veered to the side of the road and noticed that the burning odor was also coming from underneath the hood of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter and oxygen sensors needed to be replaced. …”

NHTSA complaint #11501537, filed 2023-01, 68,849 miles

“The contact owns a 2018 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.”

NHTSA complaint #11458999, filed 2022-03, 98,000 miles

“The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 50 MPH, the vehicle stalled. The contact stated that the charging malfunction warning light was illuminated. …”

NHTSA complaint #11473401, filed 2022-07, 78,000 miles

“The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V536000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the battery had previously been replaced. The check engine warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. …”

NHTSA complaint #11615657, filed 2024-09, 77,000 miles

“The contact owns a 2017 Chrysler Pacifica Hybrid. The contact stated that while turning either left or right, the steering wheel seized. The contact stated that the failure was related to NHTSA Campaign Number: 19V348000 (Electrical System) however, the VIN was not included. The contact then received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …”

NHTSA complaint #11469522, filed 2022-06, 62,000 miles

Related recalls

Hybrid propulsion system: other model years

YearComplaintsShare of year
202313%
202276%
20211142%
202035%
2019511%
20187533%
20171924%

Other parts of the 2017 Chrysler Pacifica Plug-In Hybrid

Electrical system
31 complaints
Fuel system
18 complaints
Engine
17 complaints
Transmission and drivetrain
15 complaints
Other or unknown
10 complaints
Steering
5 complaints
Brakes
4 complaints
Engine cooling
2 complaints
Forward collision avoidance
2 complaints
Air bags
1 complaints
Back-over prevention (rear camera)
1 complaints
Body and structure
1 complaints

← All problems reported for the 2017 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology