2017 Chrysler Pacifica Plug-In Hybrid Steering Problems
- Complaints
- 5about this part
- Share
- 6%of 79 total for the year
- Median mileage
- 10,020miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the steering of the 2017 Chrysler Pacifica Plug-In Hybrid, 6% of the 79 complaints for this model year. Where a mileage was given, the median is 10,020 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The van's engine stopped while traveling at 30 MPH on a city street. The AC had been running. The hybrid and engine light came on. The day board stated I needed to put vehicle in park to start van. After coasting to a stop the vehicle did not respond to trying to use gear selector. This changed after sitting for 15 minutes. I drove the vehicle with engine light and hybrid light the final 1 mile home....updated 11/06/17 updated 11/09/2017”
NHTSA complaint #11003939, filed 2017-07, 3,800 miles“New 2017 Chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says press brake to prevent rollong . Turning off and turning the it back on does not make the issue go away.”
NHTSA complaint #10983848, filed 2017-05, 270 miles“Repeated, video documented occurences of vehicle stalling, losing power steering, and losing all driver-assist features, to include traction control, blind spot monitoring, power steering, forward collision avoidance, adaptive cruise control, airbags, and other systems. The problem has repeatedly occurred when the vehicle is in motion; has occurred on a highway as well as in parking lots. The vehicle will suddenly exhibit 'haywire' behavior, which includes fuel and power gauges randomly fluctuating up and down, and all above safety system warnings intermittedly indicating they are offline. …”
NHTSA complaint #11406365, filed 2021-04, 33,000 miles“While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits haywire behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. …”
NHTSA complaint #11292415, filed 2020-01, 16,240 miles“I have Pacifica Hybrid 2017 model minivan with a lot of problems. More than 6 times the minivan was not starting and if starting it would have all the check engine (so i needed to leave the minivan with 2 small kids and take a car service ) some of the signs that would all of a sudden start are service Hybrid Vehicle system , service electric throttle control park sense unavailable ,Automatic High Beam Disabled ,press break to prevent rolling ,Blind spot alert temporarily unavailable in the middle of the road while I am driving . …”
NHTSA complaint #11450629, filed 2022-02Related service bulletins
- 10221192Apr 10, 2021Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components…
- 10175674Apr 17, 2020Hands On Steering Wheel Message In EVIC
- 10224681Aug 2, 2017Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose…
Steering: other model years
Other parts of the 2017 Chrysler Pacifica Plug-In Hybrid
31 complaintsHybrid propulsion system
19 complaintsFuel system
18 complaintsEngine
17 complaintsTransmission and drivetrain
15 complaintsOther or unknown
10 complaintsBrakes
4 complaintsEngine cooling
2 complaintsForward collision avoidance
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaints
← All problems reported for the 2017 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology