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Other or unknownPart report

2017 Chrysler Pacifica Plug-In Hybrid Other or unknown Problems

Complaints
10about this part
Share
13%of 79 total for the year
Median mileage
1,300miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the other or unknown of the 2017 Chrysler Pacifica Plug-In Hybrid, 13% of the 79 complaints for this model year. Where a mileage was given, the median is 1,300 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Chrysler says possible diode failure, possible sudden loss of power, possible crash (fatal), but Chrysler has no replacement, says nothing can be done until third quarter 2017. That's unacceptable. I can't drive a deathmobile. My car has not shown symptoms, but that's not the point. My VIN is on recall list. Recall notice attached.”

NHTSA complaint #10994562, filed 2017-06, 1,300 miles

“On three seperate occasions over the past five months, I have encountered the same issue. While driving between 75-80mph on the highway with 32-44% life on the hybrid battery, the vehicle has shut off the engine. A message comes up on the cluster that I must put the vehicle in park to drive. The accelerator does nothing and power steering is lost. I must coast off the highway. Once parked, the vehicle is in a state that cannot be turned on/off. The vehicle start button shows that the vehicle is on, but the engine is still off. …”

NHTSA complaint #11235056, filed 2019-07, 30,689 miles

“Had the car for 23 hours. Less than 5000 miles. After pulling the car to the end of the driveway and 3/4 of the way into our road it began to shake violently, so much so that one of our daughters burst in to tears (the one that never cries). The shaking lasted some time, along with grinding noises. The car flashed a dozen different codes as well as indicating that the parking break was not available. The van was completely dead in the road with five children inside and cars having to swerve around to make it through the nearly blocked road. The van would not respond to restarting in any way. …”

NHTSA complaint #10991789, filed 2017-05, 15 miles

“Was driving smelled plastic burning parked it at my house now dash says service charging system. It wont turn on or go into drive. I am afraid its going to catch fire.”

NHTSA complaint #11590061, filed 2024-05

“I own a 2018 CHRYSLER PACIFICA HYBRID. Re: RECALL #Z11/NHTSA 22V-077 It may catch on fire while in my garage, in front of my house or a neighbors house. Chrysler offers no information on where to park it. They don't know what is wrong with the van and no timeline as to when it will be fixed. They won't buy it back as they should. We can't drive or charge our van. We are paying close to $6.00 in gasoline right now. It is just parked in front of our house. It is vitally important that we have our van. We want a buyback now. …”

NHTSA complaint #11462457, filed 2022-04

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202428%
2023513%
20222219%
2020712%
20191431%
20183415%
20171013%

Other parts of the 2017 Chrysler Pacifica Plug-In Hybrid

Electrical system
31 complaints
Hybrid propulsion system
19 complaints
Fuel system
18 complaints
Engine
17 complaints
Transmission and drivetrain
15 complaints
Steering
5 complaints
Brakes
4 complaints
Engine cooling
2 complaints
Forward collision avoidance
2 complaints
Air bags
1 complaints
Back-over prevention (rear camera)
1 complaints
Body and structure
1 complaints

← All problems reported for the 2017 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology