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Other or unknownPart report

2019 Chrysler Pacifica Plug-In Hybrid Other or unknown Problems

Complaints
14about this part
Share
31%of 45 total for the year
Median mileage
3,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the other or unknown of the 2019 Chrysler Pacifica Plug-In Hybrid, 31% of the 45 complaints for this model year. Where a mileage was given, the median is 3,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911”

NHTSA complaint #11181367, filed 2019-02, 550 miles

“The hands-free and bluetooth feature of my radio stopped working 3 months ago. I have been in to Chrysler service in fort collins five times to have it fixed. The last time was two weeks ago and they said they were going to just order a new radio. I still haven't heard anything from them. The service manager, bob lee, says it's Chrysler's fault. I just want this thing fixed. 3 months is just ridiculous. This is as much a safety problem as it is an inconvenience.”

NHTSA complaint #11234476, filed 2019-07, 7,000 miles

“Pacifica hybrid, two incidents: first was on freeway, fast lane, driving normally with active cruise control. The car suddenly shut down all acceleration and slowed. I was able to press the brake and stop. The front console lit up with many warnings including the frontal collision warnings. I was not close to car in front of me but a motorcycle had split lane passed me very closely and cut in. I had to power off my car and start it twice before it would go forward. I took car for service, Chrysler dealer found nothing wrong, replaced a computer module, gave it back. …”

NHTSA complaint #11244431, filed 2019-08, 660 miles

“A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage per the safety recall letter I received from Chrysler. 12-volt isolator post connection safety issue. No remedy is currently available.”

NHTSA complaint #11338237, filed 2020-07, 5,829 miles

“Lane sense behaves erratically in certain circumstances; alerts loudly and request hands be placed on the steering wheel when they are already on the wheel and am traveling safely within a lane; no lane changes. Has alerted in driveway as well and alerted for service. Took to dealer and they could not replicated or determine problem. They provided informational flyer on lane sense but it does not match reported conditions/alerts I received on auto's console. Consistently fails and behaves erratically going northbound on golden gate bridge - in all lanes and on multiple occurrences. …”

NHTSA complaint #11252502, filed 2019-08, 3,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202428%
2023513%
20222219%
2020712%
20191431%
20183415%
20171013%

Other parts of the 2019 Chrysler Pacifica Plug-In Hybrid

Electrical system
22 complaints
Transmission and drivetrain
15 complaints
Engine
13 complaints
Hybrid propulsion system
5 complaints
Fuel system
4 complaints
Steering
3 complaints
Vehicle speed control
3 complaints
Brakes
1 complaints
Electronic stability control
1 complaints
Forward collision avoidance
1 complaints
Wheels
1 complaints

← All problems reported for the 2019 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology