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Other or unknownPart report

2018 Chrysler Pacifica Plug-In Hybrid Other or unknown Problems

Complaints
34about this part
Share
15%of 224 total for the year
Median mileage
4,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 34 complaints about the other or unknown of the 2018 Chrysler Pacifica Plug-In Hybrid, 15% of the 224 complaints for this model year. Where a mileage was given, the median is 4,500 miles. 3 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.”

NHTSA complaint #11172281, filed 2019-01, 100 miles

“The vehicle had no power at a stoplight. It was like the vehicle had completely shut down, but the power display was still on. I was unable to go forward and the car. I turned off the engine completely and after about 30 secs or so, restarted the car and then I was able to regain power. No warning lights or indicators came on. Then a burnt smell started coming from the car.”

NHTSA complaint #11118390, filed 2018-08, 200 miles

“My uconnect radio is screen freezes and become unresponsive. Unable to turn it off or on using button on dashboard. Unable to control climate as uconnect is only display to show the temperature controls. None of the uconnect buttons on screen or on dashboard works. None of the media, audio, temperature works. This is recurring issue since I bought vehicle and I have been to dealership almost 10 times now. Kindly help”

NHTSA complaint #11176555, filed 2019-02, 15,000 miles

“Since december 2018, we had to replace the battery 3 times since the vehicle shut off while driving on the highway. There was smoke smell coming from the engine. The vehicle was towed and problems corrected, but the engine light has been coming on more than 3 occasions. The GPS system has not been working since march 2020, but they are not able to fix the issues. Our local dealership says that Chrysler has not responded to their multiple requests for the radio replacement.”

NHTSA complaint #11329430, filed 2020-06, 4,500 miles

“We took our car in for recall u73 on saturday morning. It took about an hour and had no issues that day or the next day. On monday morning, the check engine light came on, and the turtle icon appeared. We were on a city street in motion. We needed to limp home - no more than 15mph. We brought it to the dealer (safford, springfield, va) and they supposedly fixed it. They said it was an issue with the u73 update, and they cleared some codes and it shouldn't happen again. …”

NHTSA complaint #11171316, filed 2019-01, 8,500 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
202428%
2023513%
20222219%
2020712%
20191431%
20183415%
20171013%

Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid

Electrical system
83 complaintsHybrid propulsion system
75 complaintsEngine
63 complaintsTransmission and drivetrain
40 complaintsFuel system
19 complaintsVehicle speed control
13 complaintsBrakes
8 complaintsSteering
7 complaintsForward collision avoidance
6 complaintsSuspension
6 complaintsBody and structure
5 complaintsElectronic stability control
4 complaints

← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology