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Transmission and drivetrainPart report

2018 Chrysler Pacifica Plug-In Hybrid Transmission and drivetrain Problems

Complaints
40about this part
Share
18%of 224 total for the year
Median mileage
5,260miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 40 complaints about the transmission and drivetrain of the 2018 Chrysler Pacifica Plug-In Hybrid, 18% of the 224 complaints for this model year. Where a mileage was given, the median is 5,260 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2018 Chrysler pacifica lost power due to the torque convertor locking up I know because I have the freeze frame data in a snap on zeus using the 18.4 software. It was moving at 39 miles an hour when the transmission locked up. Code in freeze frame is p061b internal control module torque calculation performance. This is a gsa government lease vehicle. This vehicle has only 6,617 miles on it. It is in a repair shop in everett washington this vehicle will be in the shop for two more weeks. …”

NHTSA complaint #11191304, filed 2019-03, 6,617 miles

“We have a 2018 pacifica limited hybrid. While driving, it beeped, then message appeared to say shift to p . The van then lost motive power shortly after. Once stopped, shut down engine then restarted, it would drive again. This also occurred a few times while driving on a freeway, I had to quickly get to emergency lane/shoulder. Very dangerous situation with cars whipping by us while we stopped with van full of kids. But it always restarted back and we were able to keep going. Engine light would stay on but then would disappear later. …”

NHTSA complaint #11415567, filed 2021-05, 27,000 miles

“While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when I tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. …”

NHTSA complaint #11317504, filed 2020-03, 15,000 miles

“Similar frustrating experience here for the 2019 pacifica hybrid limited. Bought brand new in dec. 2018. Now only 2,000 miles on it, the minivan rattled on startup (with 60% charged) and could barely accelerate when I tried merging into a main road. The vehicle put itself into a low-speed mode (aka the famous 'red turtle mode'), and then would no longer accelerate at all! Fortunately, I was able to pull over into a parking lot. Unable to fix the issue by putting into 'p' gear, had to completely turn off, lock the vehicle, then came back to start the vehicle to recover the power. …”

NHTSA complaint #11207371, filed 2019-05, 2,000 miles

“I purchased the 2018 Chrysler pacifica hybrid in december 2018. In february 2018 at about 3500 miles, the vehicle's engine light turned on and the engine sounded loud. I took the vehicle to the dealership and was informed that a pin was missing from the exhaust camshaft phaser. The pin was not installed with the manufacture of the vehicle according to the technician. The exhaust camshaft was replaced along with a camshaft phaser, oil control solenoid, and cylinder head cover gasket. Subsequently, the transmission failed and was replaced at about 6500 miles in june 2018. …”

NHTSA complaint #11103765, filed 2018-06, 3,500 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20241350%
20231538%
20225547%
2021312%
20201729%
20191533%
20184018%
20171519%

Other parts of the 2018 Chrysler Pacifica Plug-In Hybrid

Electrical system
83 complaints
Hybrid propulsion system
75 complaints
Engine
63 complaints
Other or unknown
34 complaints
Fuel system
19 complaints
Vehicle speed control
13 complaints
Brakes
8 complaints
Steering
7 complaints
Forward collision avoidance
6 complaints
Suspension
6 complaints
Body and structure
5 complaints
Electronic stability control
4 complaints

← All problems reported for the 2018 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology