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Transmission and drivetrainPart report

2023 Chrysler Pacifica Plug-In Hybrid Transmission and drivetrain Problems

Complaints
15about this part
Share
38%of 40 total for the year
Median mileage
19,550miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 15 complaints about the transmission and drivetrain of the 2023 Chrysler Pacifica Plug-In Hybrid, 38% of the 40 complaints for this model year. Where a mileage was given, the median is 19,550 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. …”

NHTSA complaint #11595786, filed 2024-06

“While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. …”

NHTSA complaint #11596830, filed 2024-06

“Hello. Writing to you about a serious safety concern on my 2023 Chrysler Pacifica Hybrid. Overnight, I had it parked in my driveway, and this morning, I found it had rolled down the driveway. In addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pull on the cord and ultimately snapping my charging port. Fortunately,no one was walking at that time as you could understand the concern this would be if this had been the case and my van would’ve harmed someone. …”

NHTSA complaint #11632172, filed 2024-12

“The power train system of our vehicle experienced a critical malfunction, as indicated by the Service Charging System error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon request. The abrupt loss of power in the accelerator at a high speed posed an immediate risk to the safety of my wife, two infants, and other road users, necessitating an emergency maneuver to coast to the side of the freeway. …”

NHTSA complaint #11554962, filed 2023-11

“I was driving on a busy road and my 2023 Chrysler Pacifica Hybrid told me stop safely vehicle will shut off soon and then it shut down in a matter of seconds, leaving my child and me in a dangerous spot. We were stuck in the middle of a busy road with cars whizzing around us and needing to make last minute lane changes. My car had only 2,037 miles on it when this occurred and already needs a new transmission. Prior to this, it had already been in service 4 times in 4 months. The Chrysler app shows that the vehicle has an engine malfunction.”

NHTSA complaint #11590905, filed 2024-05

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20241350%
20231538%
20225547%
2021312%
20201729%
20191533%
20184018%
20171519%

Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid

Engine
18 complaints
Electrical system
14 complaints
Fuel system
5 complaints
Other or unknown
5 complaints
Vehicle speed control
5 complaints
Brakes
3 complaints
Air bags
2 complaints
Back-over prevention (rear camera)
2 complaints
Forward collision avoidance
2 complaints
Seats
2 complaints
Exterior lighting
1 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology