2023 Chrysler Pacifica Plug-In Hybrid Transmission and drivetrain Problems
- Complaints
- 15about this part
- Share
- 38%of 40 total for the year
- Median mileage
- 19,550miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 15 complaints about the transmission and drivetrain of the 2023 Chrysler Pacifica Plug-In Hybrid, 38% of the 40 complaints for this model year. Where a mileage was given, the median is 19,550 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. …”
NHTSA complaint #11595786, filed 2024-06“While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. …”
NHTSA complaint #11596830, filed 2024-06“Hello. Writing to you about a serious safety concern on my 2023 Chrysler Pacifica Hybrid. Overnight, I had it parked in my driveway, and this morning, I found it had rolled down the driveway. In addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pull on the cord and ultimately snapping my charging port. Fortunately,no one was walking at that time as you could understand the concern this would be if this had been the case and my van would’ve harmed someone. …”
NHTSA complaint #11632172, filed 2024-12“The power train system of our vehicle experienced a critical malfunction, as indicated by the Service Charging System error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon request. The abrupt loss of power in the accelerator at a high speed posed an immediate risk to the safety of my wife, two infants, and other road users, necessitating an emergency maneuver to coast to the side of the freeway. …”
NHTSA complaint #11554962, filed 2023-11“I was driving on a busy road and my 2023 Chrysler Pacifica Hybrid told me stop safely vehicle will shut off soon and then it shut down in a matter of seconds, leaving my child and me in a dangerous spot. We were stuck in the middle of a busy road with cars whizzing around us and needing to make last minute lane changes. My car had only 2,037 miles on it when this occurred and already needs a new transmission. Prior to this, it had already been in service 4 times in 4 months. The Chrysler app shows that the vehicle has an engine malfunction.”
NHTSA complaint #11590905, filed 2024-05Related service bulletins
- 11034344Jun 18, 2026Emissions Recall 44D - Hybrid Control Module Software - Dealer Notification Hybrid Control Processor (HCP) on about 69,189 of the above vehicles may have software that does not…
- 11028767Feb 5, 2026Internal Transmission Wiring Connector Short And **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more…
- 11028781Feb 3, 2026Actuator - transfer case
- 11024056Oct 2, 2025948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following…
- 11021839Aug 8, 2025Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the…
- 11018608May 26, 2025Vibration From Engine Or Powertrain. Powertrain Mounting Neutralization Procedure. Discussion: Service information is in the process of being updated to include powertrain mount…
- 11015891Mar 18, 2025"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 : Customers must experience a Malfunction Indicator Lamp (MIL) illumination and…
- 11015868Mar 18, 2025ID-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
- 11015791Mar 18, 2025D-23-07 Rev. B (XE1) eFlite Si-eVT Transmission Repair – Certain 2017 - 2023 Chrysler Pacifica (RU)
- 11001830Jun 12, 2024"Internal Transmission Wiring Connector Short and Motor A Bearing Failure Warranty Extension XE1 **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and…
Transmission and drivetrain: other model years
Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid
18 complaintsElectrical system
14 complaintsFuel system
5 complaintsOther or unknown
5 complaintsVehicle speed control
5 complaintsBrakes
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsForward collision avoidance
2 complaintsSeats
2 complaintsExterior lighting
1 complaintsHybrid propulsion system
1 complaints
← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology