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Chrysler Pacifica Plug-In HybridModel year report

2023 Chrysler Pacifica Plug-In Hybrid Problems

Compared with other Chrysler Pacifica Plug-In Hybrid years

Fewer complaints than typical for this model

30/100 0.6× a typical year · 50 = typical

Open NHTSA investigationLoss of motive power due to an internal wiring connector short.

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
40filed with NHTSA
Median mileage
9,832miles, 7 complaints with mileage
Recalls
0campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

Sources: NHTSA records for the 2023 Chrysler Pacifica Plug-In Hybrid (complaints, recalls, investigations). Report an error

NHTSA recorded 40 consumer complaints for the 2023 Chrysler Pacifica Plug-In Hybrid. The part named most often is engine, with 18 complaints (45% of the total), followed by transmission and drivetrain (15) and electrical system (14). 7 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 9,832 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 0 recall campaigns and 204 technical service bulletins for this model year. Engine complaints overlap with 22 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 12 technical service bulletins filed under the same part. Compared with the other 6 Chrysler Pacifica Plug-In Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 30 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Seats (2), Exterior lighting (1), Hybrid propulsion system (1), Steering (1).

Example complaints

Engine: “I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A fix came on warning me to pull over safely but the car had stopped on it's own and would not restart, it was dead. Had I been on the highway when it happened it could have ended very badly.”

NHTSA complaint #11521460, filed 2023-05

Transmission and drivetrain: “This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. …”

NHTSA complaint #11595786, filed 2024-06

Electrical system: “While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. …”

NHTSA complaint #11596830, filed 2024-06

Fuel system: “My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealership for over a month. Other findings state that the air-conditioning unit was low on Freon. And several fuse arrays were not working properly. The car had apx 1600 miles on it when I had to take the car back to dealership for the AC issue . …”

NHTSA complaint #11547017, filed 2023-09

Mileage when problems were reported

100% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,545 and 10,000 miles.

57%0–1029%10–2514%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (7 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 9,832 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

202320242720252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

NHTSA lists no recall campaigns for the 2023 Chrysler Pacifica Plug-In Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

NHTSA investigations

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 204 on record; the latest 10 are shown.

See all 204 bulletins →

Other model years of the Chrysler Pacifica Plug-In Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024269,0000——Too new to compareToo new
2023409,8320——30 · FewerToo new
202211633,4490——66 · MoreRising
20212634,7841——1 · FewerRising
20205827,0002——50 · TypicalRising
20194510,9742——18 · FewerStable
20182246,8086——100 · MoreStable
20177911,5006——70 · MoreFalling

All Chrysler Pacifica Plug-In Hybrid model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2023 Chrysler Pacifica Plug-In Hybrid have?

NHTSA recorded 40 consumer complaints for the 2023 Chrysler Pacifica Plug-In Hybrid as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2023 Chrysler Pacifica Plug-In Hybrid is reported most often?

Engine is named most often, in 18 complaints (45% of the total), followed by transmission and drivetrain with 15.

Has the 2023 Chrysler Pacifica Plug-In Hybrid been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2023 Chrysler Pacifica Plug-In Hybrid reported?

Among the 7 complaints that include a mileage, the median is 9,832 miles and the middle half falls between 9,545 and 10,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.