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Fuel systemPart report

2023 Chrysler Pacifica Plug-In Hybrid Fuel system Problems

Complaints
5about this part
Share
13%of 40 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 5 complaints about the fuel system of the 2023 Chrysler Pacifica Plug-In Hybrid, 13% of the 40 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealership for over a month. Other findings state that the air-conditioning unit was low on Freon. And several fuse arrays were not working properly. The car had apx 1600 miles on it when I had to take the car back to dealership for the AC issue . …”

NHTSA complaint #11547017, filed 2023-09

“This is the second time we received an alert that our 2023 Pacifica Hybrid minivan while driving sends an alert message to STOP SAFELY VEHICLE WILL SHUT OFF SOON. A green Turtle and Red Hazard Triangle image accompanied the message. First time it occurred was Friday 3/7/2025 and again after servicing on 3/14/2025. Both times the vehicle was traveling at a lawful speed of 65 to 70. The first time it lost power and in order to get to side of road safely the gas pedal had to be pushed to floor to get a reaction and any power. The second time the power seemed to stay until we got to side of road. …”

NHTSA complaint #11648261, filed 2025-03

“Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message vehicle will shut down . Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to dealer and a new Power Inverter Module is being installed.”

NHTSA complaint #11601153, filed 2024-07

“The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Motor A Inverter Performance. Mechanic stated it was an internal short in the transmission control module.”

NHTSA complaint #11599318, filed 2024-07

“Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S”

NHTSA complaint #11638725, filed 2025-01

Related service bulletins

Fuel system: other model years

YearComplaintsShare of year
2024312%
2023513%
20222118%
20201017%
201949%
2018198%
20171823%

Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid

Engine
18 complaints
Transmission and drivetrain
15 complaints
Electrical system
14 complaints
Other or unknown
5 complaints
Vehicle speed control
5 complaints
Brakes
3 complaints
Air bags
2 complaints
Back-over prevention (rear camera)
2 complaints
Forward collision avoidance
2 complaints
Seats
2 complaints
Exterior lighting
1 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology