2023 Chrysler Pacifica Plug-In Hybrid Fuel system Problems
- Complaints
- 5about this part
- Share
- 13%of 40 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the fuel system of the 2023 Chrysler Pacifica Plug-In Hybrid, 13% of the 40 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealership for over a month. Other findings state that the air-conditioning unit was low on Freon. And several fuse arrays were not working properly. The car had apx 1600 miles on it when I had to take the car back to dealership for the AC issue . …”
NHTSA complaint #11547017, filed 2023-09“This is the second time we received an alert that our 2023 Pacifica Hybrid minivan while driving sends an alert message to STOP SAFELY VEHICLE WILL SHUT OFF SOON. A green Turtle and Red Hazard Triangle image accompanied the message. First time it occurred was Friday 3/7/2025 and again after servicing on 3/14/2025. Both times the vehicle was traveling at a lawful speed of 65 to 70. The first time it lost power and in order to get to side of road safely the gas pedal had to be pushed to floor to get a reaction and any power. The second time the power seemed to stay until we got to side of road. …”
NHTSA complaint #11648261, filed 2025-03“Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message vehicle will shut down . Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to dealer and a new Power Inverter Module is being installed.”
NHTSA complaint #11601153, filed 2024-07“The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Motor A Inverter Performance. Mechanic stated it was an internal short in the transmission control module.”
NHTSA complaint #11599318, filed 2024-07“Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S”
NHTSA complaint #11638725, filed 2025-01Related service bulletins
- 11018871May 31, 2025"Unable To Refuel Vehicle Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC)…
- 11014913Feb 24, 2025Valve - fuel vapor
Fuel system: other model years
Other parts of the 2023 Chrysler Pacifica Plug-In Hybrid
18 complaintsTransmission and drivetrain
15 complaintsElectrical system
14 complaintsOther or unknown
5 complaintsVehicle speed control
5 complaintsBrakes
3 complaintsAir bags
2 complaintsBack-over prevention (rear camera)
2 complaintsForward collision avoidance
2 complaintsSeats
2 complaintsExterior lighting
1 complaintsHybrid propulsion system
1 complaints
← All problems reported for the 2023 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology