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Transmission and drivetrainPart report

2021 Chrysler Pacifica Plug-In Hybrid Transmission and drivetrain Problems

Complaints
3about this part
Share
12%of 26 total for the year
Median mileage
35,194miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the transmission and drivetrain of the 2021 Chrysler Pacifica Plug-In Hybrid, 12% of the 26 complaints for this model year. Where a mileage was given, the median is 35,194 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while starting the vehicle, several unknown warning lights were illuminated. Additionally, the rotatory gear shift dial was unmovable, and the vehicle failed to turn off while depressing the Push to Start button. The contact stated that he was able to turn off the vehicle after 3-4 minutes. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The contact stated that the failure occurred on four occasions. …”

NHTSA complaint #11577001, filed 2024-03, 30,000 miles

“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while entering a parking lot, the vehicle lost motive power and stalled with the check engine warning light illuminated. Additionally, the message to shift to park and turn off vehicle was displayed. After several attempts to restart the vehicle, the contact was able to restart the vehicle. The vehicle was taken to a dealer to be diagnosed, but no failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 35,194.”

NHTSA complaint #11523499, filed 2023-05, 35,194 miles

“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact stated that the parking brake light was illuminated. The contact attempted to turn off the vehicle, but the vehicle failed to shut off. The contact attempted to shift between reverse and drive; however, the vehicle failed to respond. The contact stated that the vehicle finally shut off. …”

NHTSA complaint #11644536, filed 2025-02, 45,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20241350%
20231538%
20225547%
2021312%
20201729%
20191533%
20184018%
20171519%

Other parts of the 2021 Chrysler Pacifica Plug-In Hybrid

Electrical system
13 complaintsHybrid propulsion system
11 complaintsBack-over prevention (rear camera)
8 complaintsEngine
5 complaints

← All problems reported for the 2021 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology