2021 Chrysler Pacifica Plug-In Hybrid Hybrid propulsion system Problems
- Complaints
- 11about this part
- Share
- 42%of 26 total for the year
- Median mileage
- 27,943miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the hybrid propulsion system of the 2021 Chrysler Pacifica Plug-In Hybrid, 42% of the 26 complaints for this model year. Where a mileage was given, the median is 27,943 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 30,000.”
NHTSA complaint #11617946, filed 2024-10, 30,000 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification from Carfax of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that while driving at 35 MPH, the vehicle lost motive power with the Service Charging System and Shift to Park messages displayed. The check engine warning light was illuminated. …”
NHTSA complaint #11510041, filed 2023-03, 34,374 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated a bystander was unable to push the vehicle out of the road. The contact stated that the transmission was shifting out of neutral(N) to park(P) independently. The contact stated she was able to restart the vehicle and drove to her residence. The contact took the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. …”
NHTSA complaint #11504353, filed 2023-01, 25,886 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of the NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed the check engine warning light illuminated. The contact then stated that the front panel electrically started to malfunction, and the vehicle intermittently hesitated then stalled. …”
NHTSA complaint #11505811, filed 2023-02, 6,100 miles“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that he attempted to use the key fob to unlock the doors, but the doors failed to unlock. The contact stated that he was able to use the key to manually unlock the doors. The contact stated that after starting the vehicle, the vehicle lost motive power. The contact was able to jumpstart the vehicle and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. …”
NHTSA complaint #11523506, filed 2023-05, 12,000 milesRelated recalls
- 24V538000Jul 18, 2024Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked…Covers: Chrysler Pacifica Plug-In Hybrid 2019–2021
Related service bulletins
- 10223179Mar 11, 2022Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power…
Hybrid propulsion system: other model years
Other parts of the 2021 Chrysler Pacifica Plug-In Hybrid
13 complaintsBack-over prevention (rear camera)
8 complaintsEngine
5 complaintsTransmission and drivetrain
3 complaints
← All problems reported for the 2021 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology