Skip to content
Transmission and drivetrainPart report

2017 Chrysler Pacifica Plug-In Hybrid Transmission and drivetrain Problems

Complaints
15about this part
Share
19%of 79 total for the year
Median mileage
2,900miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 15 complaints about the transmission and drivetrain of the 2017 Chrysler Pacifica Plug-In Hybrid, 19% of the 79 complaints for this model year. Where a mileage was given, the median is 2,900 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Car was powered on, put in reverse and we began backing down a steep driveway. Part of the way down the motive power cut out, we lost power steering and power brakes and could not operate the gear shifter. We could not get the vehicle to restart on the hill but were able to roll down to the bottom. Once at the bottom we were able to restart the vehicle normally.”

NHTSA complaint #11055519, filed 2017-12, 1,300 miles

“The van's engine stopped while traveling at 30 MPH on a city street. The AC had been running. The hybrid and engine light came on. The day board stated I needed to put vehicle in park to start van. After coasting to a stop the vehicle did not respond to trying to use gear selector. This changed after sitting for 15 minutes. I drove the vehicle with engine light and hybrid light the final 1 mile home....updated 11/06/17 updated 11/09/2017”

NHTSA complaint #11003939, filed 2017-07, 3,800 miles

“The car had been operating normally while driving for about 15 minutes when we realized we missed a turn and decided to turn around using a driveway. The car was never switched out of drive. After turning around we started accelerating to cross the two lane road and then all motive power cut out, we lost power steering and could not operate the gear shifter. The vehicle stalled, dangerously blocking both lanes of traffic with three children and two adults inside. We got everyone out of the vehicle and off of the road. A few minutes later after reentering the vehicle, it started normally.”

NHTSA complaint #11055518, filed 2017-12, 2,000 miles

“New 2017 Chrysler pacifica hybrid with 270 miles stalled on a busy intersection and won't turn on. The vehicle was in motion when it lost power and came to a complete stop. The engine sign is on and message says press brake to prevent rollong . Turning off and turning the it back on does not make the issue go away.”

NHTSA complaint #10983848, filed 2017-05, 270 miles

“Vehicle lost motive power while attempting to excelerate from a stop on a city street. Vehicle was restarted but loud clunking noise and violent shaking came from engine compartment. Vehicle was towed and has been at the local dealer since with little communication about a prognosis or permanent fix.”

NHTSA complaint #11054085, filed 2017-12, 8,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20241350%
20231538%
20225547%
2021312%
20201729%
20191533%
20184018%
20171519%

Other parts of the 2017 Chrysler Pacifica Plug-In Hybrid

Electrical system
31 complaintsHybrid propulsion system
19 complaintsFuel system
18 complaintsEngine
17 complaintsOther or unknown
10 complaintsSteering
5 complaintsBrakes
4 complaintsEngine cooling
2 complaintsForward collision avoidance
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBody and structure
1 complaints

← All problems reported for the 2017 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology