Skip to content
EnginePart report

2019 Chrysler Pacifica Plug-In Hybrid Engine Problems

Complaints
13about this part
Share
29%of 45 total for the year
Median mileage
14,644miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the engine of the 2019 Chrysler Pacifica Plug-In Hybrid, 29% of the 45 complaints for this model year. Where a mileage was given, the median is 14,644 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Pacifica hybrid, two incidents: first was on freeway, fast lane, driving normally with active cruise control. The car suddenly shut down all acceleration and slowed. I was able to press the brake and stop. The front console lit up with many warnings including the frontal collision warnings. I was not close to car in front of me but a motorcycle had split lane passed me very closely and cut in. I had to power off my car and start it twice before it would go forward. I took car for service, Chrysler dealer found nothing wrong, replaced a computer module, gave it back. …”

NHTSA complaint #11244431, filed 2019-08, 660 miles

“On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date range of recall.”

NHTSA complaint #11254291, filed 2019-09, 8,088 miles

“While driving car on city street started to hesitate with power, so pulled off road and put in park. Then was unable to take car out of park or shift in any way. Blue light just flashed. Wasn't able to shut the car off and the car had to be towed to the dealer while still running. Message said 'transmission . This happened twice with the first occurence being just shortly after purchase. Vehicle has been at dealer for 44 days and is still not fixed.”

NHTSA complaint #11365774, filed 2020-10, 32,000 miles

“Driving on the Highway with my entire family of 6 people (with 2 young kids) and my Chrysler Pacifica Hybrid 2019 suddenly stops. When I press the accelerator the vehicle doesn't respond. When I shut it off, wait for a couple of minutes and turn it on again, it gives an error saying service charging system. I had to shut it down on the highway and get it towed to the nearest dealer. I see several customer complaints with the same issue. …”

NHTSA complaint #11494428, filed 2022-11

“While driving down the road at approximately 45 mph, the car suddenly shut down with no power. The display said there was a charging error and to put the vehicle in park. I parked the vehicle on the shoulder, turned it off, and restarted. The engine started and I drove off, but 5 minutes later it suddenly shut off once again. I repeated this process 2 times until the final time, the vehicle would not restart, and we were stranded on the shoulder of a busy road in icy conditions. …”

NHTSA complaint #11509125, filed 2023-02

Related service bulletins

Engine: other model years

YearComplaintsShare of year
20241765%
20231845%
20225346%
2021519%
20202238%
20191329%
20186328%
20171722%

Other parts of the 2019 Chrysler Pacifica Plug-In Hybrid

Electrical system
22 complaints
Transmission and drivetrain
15 complaints
Other or unknown
14 complaints
Hybrid propulsion system
5 complaints
Fuel system
4 complaints
Steering
3 complaints
Vehicle speed control
3 complaints
Brakes
1 complaints
Electronic stability control
1 complaints
Forward collision avoidance
1 complaints
Wheels
1 complaints

← All problems reported for the 2019 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology