2019 Chrysler Pacifica Plug-In Hybrid Electrical system Problems
- Complaints
- 22about this part
- Share
- 49%of 45 total for the year
- Median mileage
- 13,860miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 22 complaints about the electrical system of the 2019 Chrysler Pacifica Plug-In Hybrid, 49% of the 45 complaints for this model year. Where a mileage was given, the median is 13,860 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. Fire department came out and removed paneling and battery was found to be extremely overheated. Vehicle was plugged in charging when this courted in our garage. I immediately unplugged it and called 911”
NHTSA complaint #11181367, filed 2019-02, 550 miles“The navigation system in the vehicle showed an incorrect location by several hundred miles. I took the vehicle in for warranty service and the dealer attempted to perform an update. According to the dealer the update failed and they would need to contact Chrysler for repair. I have contacted FCA multiple times with no response. I now have no radio whatsoever, no climate system, no backup camera or any other features that operate thru the radio touchscreen.”
NHTSA complaint #11297170, filed 2020-01, 13,860 miles“The hands-free and bluetooth feature of my radio stopped working 3 months ago. I have been in to Chrysler service in fort collins five times to have it fixed. The last time was two weeks ago and they said they were going to just order a new radio. I still haven't heard anything from them. The service manager, bob lee, says it's Chrysler's fault. I just want this thing fixed. 3 months is just ridiculous. This is as much a safety problem as it is an inconvenience.”
NHTSA complaint #11234476, filed 2019-07, 7,000 miles“On interstate highway left lane at 65mph, check engine light comes on, red plug-in light comes on, and car slows to a stop in lane. Car does not turn back on after several attempts. After five minutes, car starts again. Check engine light remains on. Stalling recall not found for this VIN, but is in manufacture date range of recall.”
NHTSA complaint #11254291, filed 2019-09, 8,088 miles“Driving along on Aug 2nd and at about 30 mph all electrical systems turned off, acc, blind spot, automatic braking etc, it went into limp mode and I had to pull over. The dealer installed a few updates and reset the codes. I drove it three more days and then it happened all over again this past Sunday the 7th”
NHTSA complaint #11478576, filed 2022-08Related recalls
- 20V334000Jun 9, 2020Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's…Covers: Chrysler Pacifica Plug-In Hybrid 2017–2020
Related service bulletins
- 11038331Oct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An…
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Electrical system: other model years
Other parts of the 2019 Chrysler Pacifica Plug-In Hybrid
15 complaintsOther or unknown
14 complaintsEngine
13 complaintsHybrid propulsion system
5 complaintsFuel system
4 complaintsSteering
3 complaintsVehicle speed control
3 complaintsBrakes
1 complaintsElectronic stability control
1 complaintsForward collision avoidance
1 complaintsWheels
1 complaints
← All problems reported for the 2019 Chrysler Pacifica Plug-In Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology