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EnginePart report

2020 Chrysler Pacifica Plug-In Hybrid Engine Problems

Complaints
22about this part
Share
38%of 58 total for the year
Median mileage
40,914miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 22 complaints about the engine of the 2020 Chrysler Pacifica Plug-In Hybrid, 38% of the 58 complaints for this model year. Where a mileage was given, the median is 40,914 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle is an electric and gas hybrid vehicle. While driving the vehicle at highway speeds, the vehicle goes completely dead. There is no power to accelerate, no power steering, reduced braking. This happened in june of 2020 and the vehicle had to be towed to the dealership. The dealership had the vehicle for approx. 3 weeks to repair and a new electrical inverter was installed. A similar event happened on 04-13-2021, however this time once the vehicle went dead and the vehicle coasted to a stop, after trying to turn the vehicle back on it was again under power. …”

NHTSA complaint #11408305, filed 2021-04, 11,000 miles

“We were traveling 70 mph down a steep incline and suddenly the vehicle, a Chrysler Pacifica Hybrid, displayed the warning Pull Over - Vehicle Will Shut Off Soon and immediately the vehicle lost all motive power. I was able to pull over to the side of the road safely. This is the second time this has occurred. The first time a Chrysler dealership did not fix the problem. The code pulled was P0A43 related to the 03A recall.”

NHTSA complaint #11603650, filed 2024-07

“I was returning home from a road trip and with five miles left the accelerator stopped working and the check engine light came on with the service electrical system message. I was able to safely coast to the side of the road. It started working again but it stopped working 5 more times and barely made it to my driveway. It’s been in the shop since 7/6 and now they say a new hybrid transmission will be in on 8/3. This is the worst situation that I have ever had with any vehicle!”

NHTSA complaint #11488979, filed 2022-10

“The vehicle stopped in February 2023 due to a power inverter problem (it’s subject to an NHSTA safety recall). We were driving to Florida from Philadelphia when a “red turtle” warning light came on. We were able (luckily) to get off the highway before the vehicle stopped with all electrically systems impacted (the car wouldn’t even turn off). We managed to pull into a parking lot then had the vehicle towed to the nearest dealer. Since then we have been trying to get the car repaired to no avail.”

NHTSA complaint #11524651, filed 2023-05

“The car has lost power while driving multiple times. It was in the shop for many months more than once regarding the issue. An error came on the screen saying “vehicle speed may be reduced” then it stopped. The most recent time. After the recall fix. I got a second warning telling me to pull over because the car was going to stop. I barely made it off the highway into a parking lot. The time before that I was off the side of the road on a frontage road because the car could not make it to a parking lot.”

NHTSA complaint #11535888, filed 2023-08

Related service bulletins

Engine: other model years

YearComplaintsShare of year
20241765%
20231845%
20225346%
2021519%
20202238%
20191329%
20186328%
20171722%

Other parts of the 2020 Chrysler Pacifica Plug-In Hybrid

Electrical system
25 complaints
Transmission and drivetrain
17 complaints
Fuel system
10 complaints
Other or unknown
7 complaints
Brakes
6 complaints
Seats
4 complaints
Vehicle speed control
4 complaints
Forward collision avoidance
3 complaints
Hybrid propulsion system
3 complaints
Steering
2 complaints
Suspension
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2020 Chrysler Pacifica Plug-In Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology